POS System Companies & Dealers in Eldridge, IA

Integrated Point of Sale, Inc., often shortened to iPOS, is a dealer and integrator that focuses on restaurant technology. It serves operators across Eastern Iowa, Southern Wisconsin and Central and Northern Illinois. Its stated coverage includes the western Chicago suburbs, Rockford, Peoria, Bloomington, Champaign and Springfield in Illinois, and Cedar Rapids, Iowa City, Davenport, Dubuque, Waterloo and Des Moines in Iowa. In Wisconsin it lists Madison and Janesville. Buyers in those areas who want a local provider rather than a distant vendor may find this regional reach useful.

The company began operating in 1998 as a family business. Today it reports a staff of more than 20 people and says it supports several hundred active business accounts. Its homepage describes a customer base of over a thousand local restaurants. The firm says it has decades of combined point-of-sale and restaurant experience, and it advertises round-the-clock local service and support.

POS platforms offered

iPOS works with several established restaurant POS platforms rather than a single proprietary product. That lets it match a system to the size and style of an operation. The lineup on its Solutions page includes:

• Aloha, from NCR Voyix, for single-unit and multi-unit operators, with add-ons such as loyalty, kitchen video, table management, theft detection and reporting tools
• Focus POS, a customizable hospitality platform with traditional and mobile terminals, inventory tracking, scheduling and gift card features
• Mobilebytes, an iPad-based system with cloud reporting, online ordering and delivery management
• NCC POS, aimed at restaurants of various sizes and also at retail grocery stores
• Cloud POS options that connect to outside tools such as accounting software and third-party delivery services

Beyond the core register and terminal hardware, the company offers add-on technology for how guests order and pay. These include tableside ordering and payment, online ordering, curbside pickup, drive-thru management, delivery, tap-to-pay, kitchen video and customer engagement programs. The firm says it can move a business from a basic cash register setup to a fuller multi-function system.

Services and approach

The company presents itself as a full partner rather than only a reseller. Its services cover network setup, including guest Wi-Fi, wireless payment networks and office networking, with an on-site walkthrough offered. It also handles EMV card acceptance and mobile wallet payments, and it provides payment processing options, including cash discounting programs. Restaurant success consultation is a further service. It covers training and resources on topics such as menu engineering, cost analysis and operations. The site also lists a support section and a supplies section for ongoing needs.

Restaurant types named on the site include fast food, table service, fine dining, food trucks, pizza shops, ghost kitchens, coffee shops and bakeries. For buyers comparing local dealers, iPOS is a good fit for food-service operators who want hardware, software, networking and payments from one regional vendor. It is a less obvious choice for non-restaurant retail businesses, although it does mention grocery as one use of the NCC platform. Prospective customers can request a demo through the company's website.