POS System Companies & Dealers in Seminole, FL

Headquartered in the Tampa Bay region, BizTracker sells and supports retail point-of-sale technology and has been active in that field since 1996. The dealer assembles full register setups for independently owned shops whose profitability depends on knowing exactly what is on the shelves. Its clients include grocery stores, delis, convenience outlets, liquor and bottle shops, clothing boutiques, and specialty merchants with extensive product lines. Technicians visit sites in person throughout the Tampa Bay region, and merchants elsewhere in the country can have installation handled remotely. An area showroom lets prospective buyers try demonstration hardware before committing to a purchase.

Software platforms

The bulk of the firm's retail installations use Infinity, software that connects every register transaction to a single master product database. Incoming deliveries, purchase orders, stock transfers, inventory counts and quantities in stock all feed into one record per item. Reporting on profitability, revenue and product turnover comes standard, so owners do not need to export data into spreadsheets. The package can also restrict sales of specific items by customer age, calendar date or hour of the day. It rings up goods weighed on attached scales, with tare deductions, and generates shelf tags directly from product data. It also manages house accounts and special orders, and it assigns each cash drawer to an accountable employee. For food service and bars, BizTracker offers a separate system called LINGA. The dealer is candid that a single-lane store with a small product count does not need everything Infinity provides.

Industries and specialties

• Grocery and deli: reporting at the department level, scales where fresh products are sold, printed tags for shelf edges, and pinpointing the sources of inventory loss
• Convenience stores: quick checkout, drawer accountability for each shift, and accurate counts whether an item sells individually, by the pack or by the case
• Liquor stores: splitting cases into individual bottles, profitability for each product category, and vendor price changes passed along to shelf labels
• Apparel: an Apparel Mode that gives every color and size combination its own barcode and record
• Specialty retail: extensive inventories, item variations and house accounts

Merchants that accept government benefits have SNAP EBT and eWIC verified before launch. BizTracker validates each one against the store's approval, its processor and its card terminal rather than taking compatibility for granted. Gas pump connections and state-specific reporting requirements are likewise evaluated for each location.

How it works with clients

Pricing is calculated register by register and broken into five components: software, station hardware, add-on devices, setup and onboarding services, and card processing. Before naming a figure, BizTracker reviews the configuration with the customer. It also checks the model numbers of hardware the store already owns, such as scales, to determine what can be reused. Product data conversion, system testing and employee training are scheduled within the project ahead of opening day. Infinity card transactions are handled through one of two processing programs, Bold or Hybrid. The company chooses between them by examining the merchant's existing processing statement instead of relying on a promoted rate.

Its equipment catalog includes receipt and label printers, barcode readers, scales, cash registers, cash drawers, handheld mobile computers, accessories and supplies, and much of it is sold through an online store. Retailers who want a turnkey system bundled with installation, training and nearby support, rather than a simple hardware purchase, are likely to be well served by this dealer.