POS System Companies & Dealers in Wilmington, DE

Floranext is a software provider built for flower shops. It serves independent florists, from people starting a new shop to established businesses that handle busy holidays and large event orders. Its stated approach is that the tools are made by florists for florists, so the features follow the daily routines of a floral business.

Point of sale for floral orders

The point of sale product is designed around how flower shops take and fulfil orders. Shop staff can enter orders quickly and keep track of them in one place. The system covers several areas:

• Order entry for walk-in, phone and online sales
• Reports that give owners a view of how the shop is performing
• Delivery routing, with a companion app for drivers
• Product and inventory management
• Use on PC, Mac and iPad

Because the POS connects with the company's website product, a shop can run its counter and its online storefront on the same platform. Buyers can use one product on its own or combine several in a bundle.

Websites, weddings and events

Besides the POS, Floranext builds florist websites for online sales. These include a choice of templates and colour themes, marketing features for bringing customers back, and options for subscriptions and tips. The company says shops keep the full amount of each order placed through the site.

A separate wedding and event manager covers the process from proposal to payment. Florists can send polished proposals, set contract terms and ask clients to sign. They can also count stems to check that each wedding stays profitable, and they can schedule and collect payments. This suits shops where weddings and large events make up a meaningful part of the work.

Floranext describes how it works with customers in simple terms. There is a free trial, then a pay-as-you-go arrangement with no contract and no commitment. Onboarding and support are included for customers. The company has a helpdesk for existing users and a sales line for prospects, and an onboarding team helps new shops get started.

The business began in the San Francisco area, and its older directory entry described it as a florist software company. Today its public materials point to a mailing address in Delaware, and it markets to florists across the country. Customer reviews on its own site mention easy setup, a flat monthly rate and responsive staff, while a public review profile on Trustpilot shows mixed feedback, including some criticism of dated technology. Buyers comparing local dealers should note that Floranext is a vendor focused on one industry rather than a general-purpose POS reseller. That focus on flower shops is its main distinguishing feature.

MicroTelecom is an American software developer that builds and maintains retail management and inventory systems sold under the MTPOS brand. This directory entry reflects an earlier time, when the business operated from Long Island. The address it now publishes for business purposes is in Wilmington, Delaware. Its customers include retailers, wholesale distributors and franchise operators, ranging from small, growing shops to large enterprises with many locations.

Within the point of sale category, the flagship offering is MTPOS. The software handles sales at the register, scanning of product codes, stock control, supplier orders, discounts and offers, shopper records, order pickup and shipping, and web orders. It is available for Windows, Android, iPhone and iPad, and it can also be used through a web browser. Supported ways of working include ordering directly from a menu, a picture-driven fast sales screen, handheld selling, hosted systems and customer-operated kiosks. A buyer can therefore pick a fixed counter terminal, a tablet carried around the sales floor, or a setup that lives entirely in the browser.

What the company offers

• Retail sales and stock management software for individual stores and for chains with many sites
• Online selling tools that include subscriptions, repeating payments and shopper accounts
• A website content management system bundled with managed hosting
• Help desk and service desk software for customer support, quality assurance and internal requests
• Deployment either hosted by the vendor or managed by the customer, aimed at enterprise and franchise groups

According to the company, every product works independently. A business might begin with the register system and later add web sales, subscription billing or support tools, with no need to discard existing software. When the products are linked, stock levels, web orders, shopper accounts and support histories can exchange data. That cuts down on retyping and gives employees a more complete picture of the business. Web orders can feed into the same stock pool used for in-store pickup, returns and shipping.

Big organizations are a declared priority. The company says it has worked with leading telecom carriers and sizable retail chains. Its software accommodates multiple languages and currencies, scripts written from right to left, and local requirements in different regions. It reports customers in the Americas, Europe, the Middle East, Africa and the Asia-Pacific region. It also says it is certified under ISO 9001:2015 for quality management and ISO 27001:2022 for information security. Buyers with demanding requirements can obtain integration work, advisory services, tailored development and continuing technical help.

The firm grew out of telecommunications retail. An older profile states that in 2001 it released a sales and activation tracking system for telecom distributors, both wholesale and retail. Today the company points to over two decades building enterprise software and more than one billion transactions handled. Trial versions are available at no cost for the POS, ecommerce, CMS and help desk products, so prospects can test the software before speaking with salespeople. Local dealers should understand that MicroTelecom is a software vendor with wide reach across the country and abroad, not a neighborhood reseller. Buyers should plan on remote implementation and support led by the vendor.