POS System Companies & Dealers in Mission Hills, CA

Datatech Corporation is a Southern California technology dealer that helps retail and wholesale businesses run their sales and stock management on a single connected system. The company was founded in 1985 and is now based in the San Fernando Valley community of Mission Hills. Its focus is point-of-sale (POS) software and hardware paired with inventory control, and it reports working with more than 700 retail businesses across the United States.

Who the company serves

Datatech works with a wide range of store types. Its customers include single-location shops as well as larger chains and franchises. The company also serves wholesale operations that need order entry tied to inventory. Verticals named for the platforms it resells include convenience, grocery, apparel, sporting goods, wine and spirits, and gift and specialty retail. A buyer comparing local dealers will find that its experience is concentrated in merchandise-based retail and distribution, not in restaurant or hospitality systems.

What it offers

The company acts as a certified business partner for several established retail platforms. These include:

• NCR Counterpoint, in both the v7 and SQL Enterprise editions, for single-store and multi-store operations
• Retail Management Hero, the standalone successor to Microsoft Dynamics Retail Management System (RMS), for single stores and enterprise groups
• A cloud-based ERP product called RetailPoint, from Enspire
• The iReady cloud-based POS

Alongside the software, Datatech supplies the hardware needed at the counter and in the back office. It describes its offering as a full inventory control system driven by retail POS or by wholesale order entry. This pairs a back office for purchasing and stock decisions with an easy-to-use front end for the sales floor.

How it works with customers

Datatech presents itself as a consultative partner. Its sales staff say they take time to learn a business's particular needs, budget and long-term goals before recommending a solution. Each person on the sales team is said to have over twenty years of experience with technology for retail and wholesale markets. The company says it does not treat one configuration as right for everyone, and it tells customers plainly when something cannot be delivered. Beyond the initial sale, the firm also services and supports a number of inventory database management systems and solutions. That can matter to businesses with older systems that still need maintenance or a path to something newer.

Because Retail Management Hero was built as a replacement for Microsoft RMS, Datatech is a practical contact for stores that have relied on RMS and are looking to move to a supported platform while keeping their data and workflows familiar.

The office is staffed on weekdays during standard business hours and closed on weekends. It accepts checks, cash and the major credit cards. For buyers who prefer a long-established dealer with national reach and a narrow retail and wholesale focus, Datatech offers nearly four decades of history in this segment. It has also kept pace with the market by adding cloud-based options alongside traditional on-premise software.