POS System Companies & Dealers in Gadsden, AL

Based in Gadsden, Alabama, Morae Consulting Group LLC is a technology company that holds authorized reseller status for Total Touch, a point-of-sale system for the hospitality trade created in Cleveland, Ohio. The named representative for the business is David Engle.

According to the reseller listings published by Total Touch, Morae serves as the go-to local provider for Gadsden-area nightclubs, eateries, pizzerias and drinking establishments seeking the Total Touch application together with compatible equipment and payment acceptance.

Beyond checkout systems, the firm also acts as a technology partner for smaller and medium-sized organizations throughout the northern part of the state, guiding them on multi-year technology roadmaps.

The reseller arrangement explained

Total Touch reaches most of its customers through certified partners, and Morae is the one covering this territory. Prospective customers typically start with a hands-on demonstration of the product. From there, Morae recommends a suitable combination of applications, stations and payment acceptance for the specific establishment, then handles setup and teaches employees how to use everything.

Once the system is running, Morae remains the first call when questions or problems come up. Owners gain a regional partner familiar with the product, while the platform is supported by a technical help desk located in the U.S.

Point-of-sale lineup

• Total Touch POS: a hospitality system running on a central server that covers the dining room, the kitchen, the bar and administrative functions
• Total Touch Web Ordering: digital ordering for desktop and phone users, styled to fit each restaurant's own site, including configurable delivery areas, menu management and fixed-price courier fulfillment through DoorDash and Uber Eats
• Essentials Bundle: an entry-level equipment package containing a Windows tablet paired with a secure card reader, a 15-inch touchscreen station, a thermal printer for receipts and a cash drawer
• Cloud Reporting: remotely accessible dashboards showing revenue and operational metrics

The company's business listing additionally names Clover as one of the payment and checkout brands it supplies, giving customers an alternative to Total Touch.

Who the software suits and what it does

Total Touch is designed with several formats in mind: taverns and other drinking spots, pizzerias running their own delivery operations, eateries where guests order and pay up front, and dining rooms staffed by servers. For bars, it offers portion tracking on spirits and tap beer, card holds for running tabs, and several options for dividing a bill.

Food operations gain seating layouts, kitchen screen compatibility, stock monitoring with countdowns on limited items, scale integration for products sold by weight, gift card and rewards programs, ordering by QR code and payment collected at the table. Employee access controls, shift scheduling and clock-in tools are included as well.

A notable advantage is that the system is compatible with the majority of payment processors, letting operators stay with their existing merchant account if they prefer.

Broader IT offerings

Checkout systems are only one part of Morae's work; it operates as a full-scope IT company. Its listings include managed services with remote oversight, Microsoft 365, cloud solutions, Dell hardware, Araknis network gear and Nextiva internet-based phone systems. For hospitality and retail operators, this breadth is useful. A single provider can manage the registers, the network underneath them, the telephone system and back-office workstations, sparing owners the hassle of juggling multiple vendors.

Hospitality operators in Gadsden and the surrounding northern Alabama region looking for a point-of-sale rollout backed by nearby support, plus everyday technology assistance, will find Morae a sensible choice.