POS System Companies & Dealers in Auburn, AL

BourgTech is a technology support company in Auburn, Alabama, that works with businesses in the Auburn-Opelika area. It also takes on clients in the nearby Columbus, Montgomery and LaGrange markets. The company describes itself as a managed service provider and a single source for business technology. Point-of-sale work is one part of a wider list of services.

For buyers comparing POS dealers, BourgTech is best seen as a general IT firm that installs and services retail POS systems. It is not a dealer tied to one POS brand.

POS and Retail Technology Work

The company says it installs, repairs and upgrades retail POS systems. It does this alongside work on the equipment that usually surrounds a checkout, such as computers, printers, phone systems and wired or wireless networks. This suits retailers who want one technician to look after the whole store setup, not just the register. BourgTech does not name any POS software brands or hardware makers it resells, so buyers who need a specific platform should ask about it directly.

• Installing, repairing and upgrading retail POS systems
• Setting up and configuring desktops, laptops, servers and other devices
• Installing business software, with updates, basic troubleshooting and user training
• Diagnosing and fixing problems with computers, networks, software and phone systems, either one time or as needed
• Network and wireless security, cloud infrastructure, SaaS and voice services
• Preventive maintenance with regular inspections and updates

How It Works With Clients

BourgTech's main selling point is on-site service. Technicians go to the client's business to fix problems, and remote help is also available. Clients can hire the company for short-term help or for a long-term managed IT arrangement. Under the managed approach, the business has one contact person and one bill for all its technology.

When the company helps with new equipment or software, it offers consulting, purchasing, installation and configuration. It starts by reviewing what the client already has and then works out what to add. People thinking about hiring the firm can get a free phone consultation or a service estimate. Normal hours are weekdays from 8 a.m. to 6 p.m.

Central Time, and clients can call for help after hours.

Technical Range

The company says its staff know Windows, Mac and Linux. They also work with networking, cloud computing and VoIP. For cloud projects, BourgTech sets up servers and databases, deploys applications and moves existing data to the cloud. It also advises on security, reliability, scaling and cost. This range can help merchants whose POS setup relies on cloud services, store networks or connected phone systems.

Background

Matthew Bourguignon started BourgTech in March 2011, working from home in Daytona Beach, Florida. Over time the business moved its focus to Alabama and Georgia, and its central office is now in Auburn. BourgTech presents itself as a local company with friendly technicians and fair rates. It says it cares about the communities it serves.

It best fits small and mid-sized businesses that want a nearby IT partner to handle POS terminals along with the rest of their office and store technology.

Eye Cloud Pro is a software company focused only on eye care. Its cloud platform combines point-of-sale, practice management and clinical records in one system. The business began as Optical POS, Inc. and is based in Auburn, Alabama. It sells to optometrists, opticians and eyewear retailers who would rather run one connected system than separate programs for the front desk, the exam room and the optical sales floor.

Background

The company traces its roots to 1999, when Optical POS was set up to fix everyday frustrations practices had with the optometry software of the time. In 2003 it added an electronic health record module, which marked the start of the Eye Cloud Pro brand.

After building a base of more than 500 private practices, it opened the platform to every type of optometry practice and optical retail location in 2012. The company now says over 1,000 independent eye care practices use it. The current service agreement shows the platform is run by Fullsteam Software Holdings LLC under the Eye Cloud Pro name.

POS and Retail Capabilities

Buyers looking at POS options will notice that Eye Cloud Pro's checkout is part of the clinical record, not a separate register. At checkout, the patient's chart, frame and lens stock, and payment are already linked, so staff don't have to enter data twice or reconcile two systems at the end of the day.

Built-in payment processing lets patients pay statements by scanning a QR code, and each store can have its own branded payment link. On the billing side, the platform splits invoice payments across items and ties insurance to individual line items, which helps handle the mix of insurance and out-of-pocket purchases common in optical sales.

• Point-of-sale checkout tied to patient records
• Frame and lens inventory with automatic reordering
• Insurance billing and claim submission
• Online booking across locations by appointment type
• A patient portal for appointments and records
• Live reporting on scheduling, billing and optical sales

Who It Serves

The platform is aimed at four groups: independent private practices, eye clinics located inside retail stores, optical shops without an on-site doctor, and groups with several offices. Multi-location groups get one dashboard for every site, shared patient records with access limited by location, and stock control across all branches. Retailers can use the inventory tools to cut shrinkage and grow frame sales without hiring more staff.

Working With Clients

Eye Cloud Pro is delivered as a cloud subscription, so practices don't need servers on site and staff can log in from any device. The company says patient data is stored to HIPAA standards. Prospects usually start with a demo or a call with a product specialist.

Every plan includes support from real people, along with training materials and a knowledge base. The company also offers help moving data from older systems and connects with a range of other tools practices already use. For buyers comparing POS vendors, its main advantage is that the system was built for optical work by people from the eye care field.

Fullsteam Operations LLC is a payments and software business based in Auburn, Alabama, and it also maintains a second head office in Atlanta, Georgia. It does not function as a conventional reseller of equipment.

Instead, it acquires and operates a collection of software firms, each devoted to a particular industry, and a large share of them provide point-of-sale and back-office platforms that come with integrated card processing. Anyone evaluating POS vendors is best served by viewing Fullsteam as a holding company.

Its retail and niche POS solutions reach customers under the names of the brands it has purchased, and every one of those solutions relies on the same payments engine that Fullsteam developed internally.

POS and Payments Offering

A central piece of the group is checkout technology designed for specialty merchants. Rather than offering one-size-fits-all registers, these platforms are shaped around how specific trades actually operate day to day. All of them connect to a proprietary payments infrastructure, hosted in the cloud, that Fullsteam engineered specifically for vertical software.

As a result, accepting cards happens within the very program a merchant already uses for scheduling, inventory and other operations. Testimonials published by the company reference offerings like Merchant Track and Storage Commander, along with the SC Pay processing service and the terminal that accompanies it.

Beyond payments, Fullsteam layers in embedded insurance, financial technology capabilities, marketing support and artificial intelligence features, giving customers the ability to handle a wider range of tasks from one platform.

Industries Served

Every market Fullsteam targets is narrow and specialized. Present areas of concentration are:

• Retail, served by checkout platforms customized for niche segments
• Wineries, supported with software for e-commerce and tasting-room transactions
• Hospitality and recreation, with reservation and stock management tools
• Automotive, spanning parking operators, quick lube locations, and repair shops for passenger vehicles and heavy trucks
• Marinas and self-storage operators
• Event professionals, caterers and bridal boutiques
• Field service trades including HVAC, lawn care, pest control, cleaning and dumpster rental
• Associations, ground transportation, health and wellness providers, and ERP for print and industrial companies

Background and Growth

The business launched in 2018, built on the conviction that payment processing and operational software deliver the most value when combined into a single offering. Over its first twelve months, Fullsteam completed six acquisitions, set up bases of operation in both its Alabama hometown and New York, and began development of a payments platform of its own.

During 2019 it became a Visa-registered payment facilitator, achieved PCI certification and ran its initial transaction. Subsequent highlights include the purchase of the Canadian firm Commerce7, crossing the threshold of fifty acquisitions in 2022, adding Silverware and Maestro in 2023, and introducing its first insurance offering in 2024.

Fullsteam states that its workforce exceeds 2,100 people and that it serves upward of 60,000 customers.

Its executives bring experience in payments, software and corporate dealmaking. Chief executive Michael Lawler heads the organization, supported by separate presidents overseeing payments, the commerce portfolio and the solutions portfolio. The company describes its philosophy as "Building on Great." Practically speaking, this means supplying acquired businesses with funding, technology and management expertise while preserving the industry specialization their founders cultivated.

From a merchant's perspective, what sets Fullsteam apart from an ordinary POS dealer is that one organization supplies both the vertical software and the payment processing. That arrangement can streamline reconciliation and reduce how many providers a business must juggle. It is worth noting, however, that purchasing and customer assistance are generally handled by the individual product brand, not by the corporate team in Auburn.

RICS Software is a retail technology company. It builds cloud-based point-of-sale and stock control software for independent specialty stores, retailers with several locations and franchise networks. The footer of its website lists an office in Auburn, Alabama, and its contact page also gives an Indianapolis address. The company says over 1,900 retail businesses across the United States use its platform.

Background

The company started in 1982 to help one shoe retailer in Iowa run more efficiently. In the four decades since, it has grown from that single customer into a broader software suite. Its stated aim is still to make running a store less complicated.

RICS says it was founded by people who worked in retail and that many of its staff have hands-on store experience. That background shows in how it designs tools around everyday problems like keeping stock counts accurate and tracking sales.

Products and Platform

RICS sells a set of connected modules that share one account and one inventory record:

• RICS>Retail: the core POS and inventory system, which runs in a browser on desktops or phones and keeps processing sales if the internet connection drops
• RICS>Checkout: an iPad app for taking payments away from the counter, including card, cash and mobile wallets like Google Pay and Apple Pay. It is useful for shortening lines, outdoor events and sidewalk sales
• RICS>eComm: online store software connected directly to in-store stock
• RICS>Pay: built-in payment processing meant to lower transaction costs and speed up checkout
• RICS>Scan: a phone tool for checking in deliveries and doing stock tasks

Hardware is sold through the RICS Hardware Store, and the company lists integrations with outside software. Reporting is a central feature. Users can open a large library of real-time reports on any device and have their favorite reports emailed on a set schedule. Owners can see stock across several stores and sales channels, find their best and worst sellers, and plan reorders to avoid carrying too much inventory.

Industries and Franchise Support

RICS focuses on specialty retail. The segments it lists are:

• Running stores
• Western wear
• Workwear
• Comfort footwear
• Outdoor
• Apparel and boutique
• Seasonal
• Surf and skate shops

For franchise and corporate groups, RICS offers central control of the product catalog and pricing, reports at both the company and store level, and permission settings that limit which employees can see sensitive data. Testimonials on its site come from Fleet Feet and Flip Flop Shops, both of which run large networks of stores.

Support and Additional Services

RICS includes unlimited support at no extra cost. Its phone lines are staffed every day of the week, and customers also get a self-service learning library and one-on-one training during onboarding. The company reports a customer satisfaction rating above 98 percent.

RICS also sells marketing services to retailers, including branding and logo design, managed Google or Meta advertising, and social media content plans with boosted posts. This lets a store handle its online promotion through the same company that provides its POS.

Built specifically for the beauty trade, Rosy Salon Software is a cloud-hosted system for spas, hair salons and booth rental operations. SalonRunner Software, LLC runs the business from its home base in Auburn, Alabama. Within Rosy, the checkout function is just one module alongside appointment booking, guest messaging, stock management and business reporting.

Anyone shopping for a point-of-sale vendor should understand that this is an industry-specific tool designed around beauty professionals, rather than a generic system aimed at shops or restaurants.

Point of Sale and Payments

Transactions are handled by Rosy's own salon checkout, with card acceptance built in through RosyPay. When a guest is ready to pay, team members can open the client's profile, charge for services and retail goods, and handle cash drawer duties, gift card sales and a range of other transaction types.

Because it works on any device, payment can happen right at the styling station, and contactless options mean guests are not forced to line up at a reception desk. The checkout screen can also recommend extra products to add to a sale.

Saving a client's card details gives salons a practical way to back up their cancellation rules and reduce missed appointments. Two separate entities process RosyPay transactions: Fullsteam Operations LLC handles American accounts, while FS Payments Canada Ltd. covers Canadian ones.

Wider Salon Management Tools

Information from checkout flows into the rest of the system, which includes:

• Appointment scheduling for staff, along with an online portal where clients book on their own
• Automatic reminders by text and email that help cut lateness and no-shows
• Access to business information on mobile devices from wherever an owner happens to be
• Stock tracking that supports mass edits, warnings when supplies run low and integrated purchasing
• A library of over 100 reports, some of which feed into bookkeeping and payroll tasks
• Tools tailored to salons that rent chairs to independent stylists, as well as the Aura Salonware offering

Marketing Services

The company also sells a done-for-you promotional package known as Salon Marketing Services Pro. Under this service, Rosy designs salon websites that display well on phones, tie directly into its online booking engine and feature an AI chatbot.

The team also watches for and replies to customer reviews posted on Google, Yelp and Facebook, makes sure listing information matches across directories, and manages paid campaigns on search engines and social platforms. An AI-driven virtual assistant is available to pick up calls the salon misses, produce summaries of client conversations and gather information from prospective customers.

Owners can request a no-cost marketing review before signing up.

Background and How They Work

Rosy was founded by former salon and spa owners who wanted hands-on business tools designed exclusively for their field. The platform is sold on a subscription, software-as-a-service basis, and the company says its goal is to help beauty businesses strengthen ties with their clientele while increasing sales and profitability.

Prospective customers can test the software at no charge for 14 days or arrange a guided demonstration. Supporting material includes a blog, learning resources, a referral scheme and a partner network. Rosy currently identifies itself as one of Fullsteam's operating companies.

For owners who would rather get scheduling, payment processing and promotion from a single provider, Rosy delivers one connected platform in place of a patchwork of separate products that must be linked together.