POS System Companies & Dealers in Wasilla, AK

Alaska Merchant Services is a Wasilla-based payments and point of sale provider serving merchants across Alaska, including those in far-flung communities. The company is Alaskan owned and has operated since 2000. It was formerly known under a different business name, and it notes on its website that it has been voted the state's top women-owned business.

Point of sale systems and industries served

The company offers touch screen point of sale systems intended to take the place of a basic transaction terminal. The goal is a more capable platform that streamlines operations and automates routine management tasks. Each system is configured in advance with the merchant's own pricing, menus and inventory. Restaurants can also choose tableside tablets for taking orders at the table. Available system types include:

• Hospitality, including full-service dining
• Pizzerias
• Quick service restaurants and delivery
• Convenience stores
• Retail shops such as apparel, books, consignment, gifts, hardware, hobby, jewelry and sporting goods
• Museums, galleries and spirits sellers

Features and support

The systems come with a broad set of tools aimed at saving owners time and money. These include employee management features, a complete inventory management portfolio, smooth integration with QuickBooks, and remote access from any location with an internet connection. The company also describes several extras that accompany its equipment:

• A lifetime warranty on the hardware
• Paper supplies for receipts
• The first 50 gift cards provided at no charge
• Next day funding
• Customer support available at all hours, every day of the year
• A locally assigned representative for each account
• A calculation of expected return on investment

Payment processing and card programs

Point of sale is only one piece of the company's offering. It provides processing for credit and debit cards, smartphone payments, wireless terminals and ecommerce, and it tailors its services to storefront, online and mobile businesses of any size. It also offers ATM options along with gift and loyalty card programs.

Because pricing is customized for each business, the company does not publish its processing rates. Instead, it offers a free rate analysis that compares a merchant's current costs with what the company would charge, with no obligation, so owners can see where savings may be possible. For new businesses, it says its rates are competitive and that its equipment is provided at no cost.

Approach to service

Alaska Merchant Services says it aims to earn business through quality products and prompt, attentive service, and it describes its merchant support as second to none in the industry. It pairs current technology with a focus on customer care, with the stated aim of helping merchants raise profits.

The team says it stays involved throughout a changeover so the move to a new system is smooth and free of worry. Its guiding idea is simple: when a client's business succeeds, so does theirs.