Business Intelligence Companies & Consultants in Provo, UT

CleanTelligent Software, which now markets its platform under the name Otuvy, builds quality management and analytics software for the commercial cleaning industry. Its customers include building service contractors, in-house facility teams and school districts. They use it to record how cleaning work is done, find and fix problems, and show clients measurable results.

For buyers comparing business intelligence vendors, the company is a niche provider: its reporting and dashboard tools are designed around inspection, work order and frontline task data rather than general corporate data.

Products and BI capabilities

The platform has several connected products. Otuvy QM handles inspections and work orders. Otuvy Frontline supports the hourly staff who do the cleaning. Otuvy Ignite is the third product in the lineup. The analytics layer is a module called Operational Intelligence (OI).

It turns the data collected in inspections and work orders into interactive dashboards that managers can filter in real time to look at a particular site, issue or period. Standard reports cover contract compliance and help contractors show clients the value of their service.

• Inspections with configurable grading scales, question sets and template types, plus photos, notes and electronic signatures
• Work orders created automatically when an inspection finds a deficiency, managed in one shared inbox
• Operational Intelligence dashboards for analyzing data interactively
• A client portal where customers can check inspection and work order status, send messages, answer surveys and run their own reports
• Task lists with instructions and media, optional photo-proof requirements, an AI-assisted list builder and completion reports
• Time clock functions and employee scorecards that show which frontline workers perform best
• QR codes, automated workflows, checklist management and data access controls

How clients use it

The company lets customers start quickly with ready-made inspection templates for simple accounts. For complex contracts, customers can build highly customized systems, and the company presents this flexibility as its main difference from rigid off-the-shelf tools and paper-based methods. QM and Frontline are linked.

A deficiency found during an inspection can create a task list for the cleaning crew, and when the crew finishes that list, the related work order closes automatically. Inspection findings, field work and reporting therefore stay connected in one data trail. Contractors, subcontractors and client contacts can all see the same records, which reduces reliance on email and text messages.

Background and track record

The company has operated for over 20 years. Its founders previously ran building service contracting businesses and used that experience to design the software. It reports roughly 105,000 users, more than 429,000 service locations managed on the platform, and over 19 million inspections and work orders recorded.

Case studies on its site describe an EMS customer that doubled employee efficiency and Auburn School District, which saved more than 300 hours of reporting work. Another featured customer, Allegiance Industries, uses the platform to document cleaning at four KIPP Jacksonville school campuses and share results with that client.

Support is part of the company's pitch. It describes its support team as award-winning and offers guided onboarding for organizations buying software for the first time or replacing a tool that did not work out. Third-party listings place its office in Provo, Utah. It is best suited to cleaning and facility service organizations that want industry-specific operational analytics rather than a general business intelligence platform.