Business Intelligence Companies & Consultants in Tinley Park, IL

Proven IT, the business known legally as Proven Business Systems, is a technology services firm headquartered in Tinley Park, Illinois. It brings managed IT, cybersecurity, communications, office equipment, workflow automation and physical security together under a single provider. Organizations that want one accountable partner for both their infrastructure and their data-driven workflows will find it a broad option rather than a narrowly focused analytics boutique.

Business Intelligence and Data Capabilities

The company's analytics work sits within its workflow automation practice, mainly through its Microsoft Development Services team. This group builds tailored solutions on the Microsoft stack, including Power BI for reporting and data visibility, SharePoint for collaboration and content, Power Automate for process flows, and Azure for cloud hosting. Copilot and custom AI agents are also part of this offering. The goal is to turn scattered business information into usable insight while reducing manual effort.

• Custom Microsoft development using Power BI, SharePoint, Power Automate and Azure
• Microsoft Copilot and AI agent deployment
• AI-driven document processing and data capture
• Enterprise content management and document management
• Document scanning and digital fax services

Its document-focused services help prepare information for reporting. Paper records can be digitized, data entry can be automated to cut errors, and content can be organized so that downstream analysis draws on reliable sources.

Wider Technology Portfolio

Beyond data and automation, Proven IT offers strategic IT consulting, managed IT with around-the-clock proactive monitoring, help desk support, backup and network security. It also provides cloud phone service, contact center tools, conference room technology and hybrid work setups. On the equipment side, the firm supplies multifunction devices and production printers from several manufacturers, along with print management software and mobile printing. Its physical security line covers video surveillance, access control, environmental sensors and license plate recognition.

Industries and Approach

The firm works with growing small businesses through mid-sized organizations in a range of sectors, including:

• Construction and engineering
• Financial services and real estate
• Healthcare
• Higher education and K-12 schools
• Hospitality and legal
• Logistics, supply chain and manufacturing

Its stated approach centers on helping clients choose, deploy and then manage their technology over time. It emphasizes open communication, tailored planning and solutions that scale as needs change, whether that means moving to the cloud, strengthening security or streamlining workflows.

Background

Proven IT reports more than two decades in operation, over 5,000 completed projects, clients in more than 43 states and a network of over 320 technology partners. It describes itself as award-winning and relies on certified specialists. For buyers comparing business intelligence providers, its main strength is pairing Microsoft-based reporting and automation development with the managed infrastructure, security and document systems behind them.

Overview

ProviNET Solutions is a technology provider based in Tinley Park, Illinois. Its work covers managed IT, software support, hardware and advisory engagements. For buyers looking at business intelligence, its most relevant offering is reporting, which sits inside its electronic health record practice next to optimization, hosting and round-the-clock support. The firm began inside a long-term post-acute care provider and has been delivering technology services for roughly thirty years.

Who They Serve

The company's core market is senior living and long-term post-acute care (LTPAC). It says it works with more than 200 senior living organizations that together run over 500 communities. Beyond that niche, the site lists several other sectors it supports:

• Healthcare
• Churches and non-profits
• Education
• Public sector
• Technology

Clients range from small offices with a few users to enterprises with thousands of staff.

Reporting, Data and EHR Services

Organizations that rely on clinical and financial data inside their EHR can use ProviNET for reporting as part of a broader service menu. That menu also includes implementation, data conversion, training, hosting, optimization and 24/7 support. Optimization work starts by finding pain points the client may or may not already know about.

The team then makes recommendations and helps put them into practice, including staff training. During mergers and acquisitions, it assists with due diligence, transferring and archiving EMR data, and keeping systems running through the ownership change. The staff mixes technical, clinical, financial and operational expertise and includes several registered nurses. The team holds certifications across multiple EHR vendor applications.

Published case material references MatrixCare support for a home health and hospice operator, and a partnership with the Direct Supply DS smart solution for vital sign documentation.

Consulting and Infrastructure

ProviNET's consulting practice spans performance management, process improvement and broader technology strategy. Each advisory engagement opens with a discussion with senior leadership about goals, challenges and plans, so that technology recommendations connect to what the organization wants to achieve. Listed consulting areas include IT, EHR, infrastructure, recruiting, training, readiness assessments, cybersecurity and platform selection studies.

One documented project helped Cypress Living move to Microsoft Teams to support communication during its COVID-19 response. That project was featured in a LeadingAge CAST case study.

On the infrastructure side, the firm designs, sources, installs and configures equipment and then supports it over time. This covers servers, storage, workstations, switches, routers, firewalls and wireless networks. It also provides cloud services, network management and systems management. In one published case, it expanded wireless coverage across the Peace Village campus. Managed IT clients get access to a service desk staffed 24x7.

What Sets Them Apart

ProviNET's distinguishing traits are its origin inside a care provider, its blend of clinical and technical staff, and its ability to pair EHR reporting and optimization with the infrastructure and support underneath it. Its site displays a rating labeled Excellent based on 24 Google reviews. Reviewers mention long relationships and responsive help during EHR and billing transitions. Buyers seeking a standalone analytics platform vendor should note that the company's data and reporting work centers on healthcare EHR environments.

Server Side Technology Solutions (SSTS) is a database consulting firm based in Tinley Park, Illinois, led by founder and principal consultant Bill Ennis. It works with companies whose reporting, analytics and day-to-day operations depend on production databases running SQL Server, Oracle, PostgreSQL or MySQL. For buyers in the business intelligence space, SSTS handles the data layer underneath dashboards and reports: keeping it available, fast, well designed and recoverable.

Background and team

Bill Ennis has more than 30 years of hands-on database engineering experience across all the major platforms. According to the firm, his work has included high-availability systems for large enterprises, petabyte-scale cloud migrations and query tuning on difficult workloads. Clients deal with him directly rather than through a rotating support queue. When a project needs more capacity, he brings in a vetted group of experienced database specialists.

Services

• Remote DBA support with round-the-clock monitoring, where a DBA reviews each alert
• Database performance tuning, including query rewrites, index audits and execution plan analysis
• Cloud database migration to Azure SQL, AWS RDS and Aurora, GCP Cloud SQL, PlanetScale and Neon, including cross-engine moves such as SQL Server to PostgreSQL
• Database design, data modeling and architecture
• Disaster recovery and high availability through replication, failover and tested backups
• Custom AI and automation for alerting, reporting and monitoring, plus ETL and workflow automation

The firm supports Oracle from 11g through 23ai, including RAC, Data Guard and Exadata. On the Microsoft side it covers SQL Server versions 2012 to 2025, including Always On, replication and SSRS. It also works with PostgreSQL 10 and later, including Citus and TimescaleDB, and with MySQL and MariaDB. Its monitoring includes scheduled jobs and ETL runs, because silent failures there are a common cause of bad data in downstream reports.

How engagements work

Ongoing support comes in three tiers: Essential, Professional and Enterprise. Each tier includes a named DBA contact, incident response and monthly reporting. The tiers differ in response commitments, support channels, how often health checks happen, and whether capacity planning, executive summaries and architecture consulting are included.

Onboarding starts with a short self-assessment questionnaire, followed by a scoping call, a written statement of work and deployment of monitoring tools. SSTS says coverage can go live within about five business days. Pricing is quoted after the assessment.

Tuning projects start by recording a performance baseline. SSTS then finds the root cause of each problem and gives the client a prioritized list of changes to approve. After the changes are made, it measures the results against the baseline. Migrations follow five phases: dependency mapping, sizing the target environment, replication with checksum validation, a full dry run with rollback steps, and 48 to 72 hours of tuning after cutover.

What sets them apart

SSTS covers several database platforms under one engagement, so clients do not need a separate vendor for each one. Its response-time commitments are written into the contract. Its approach is to fix performance problems through queries, indexes and configuration instead of buying more hardware. Mid-sized organizations without a full-time senior DBA can use the firm as a fractional alternative. SSTS also runs a separate AI offering called customBotz.ai.