Medical Billing Companies & Consultants in Keller, TX

S2N2 Medical Business Solutions is a Fort Worth, Texas firm focused on revenue cycle management for independent physician practices. Although it is based in North Texas, it works with private practices across the United States. Its stated mission is to help these practices grow by taking a proactive approach to revenue, so physicians spend less time on administrative work and more time with patients.

Billing and Revenue Cycle Services

The core offering is an outsourced billing service the company calls iClaim. It is built to cut claim rejections and get payments in sooner. The company says roughly 98 percent of its claims are paid when first submitted, and it aims to keep rejections under 2 percent. Clients keep visibility into their finances through a web-based practice management system that gives access to hundreds of real-time reports. The main features include:

• Faster reimbursement and fewer rejected claims
• Denial management
• Web-based access around the clock
• An integrated clearinghouse
• HL7- and HIPAA-compliant processing
• Online scheduling
• Real-time eligibility checks and reporting

Broader Practice Support

S2N2 also offers other services that support a practice's finances. It helps practices choose a cloud-based electronic health record that works on mobile devices and can be set up to fit how the practice already works. It offers more payment options to make patient balances easier to collect.

It also runs patient outreach, such as thank-you notes and checkup reminders, to bring patients back for appointments. For older receivables, it follows up on past-due accounts early, before they would normally go to a traditional collection agency. Its AuditGuard service reviews compliance while also looking for ways to raise reimbursement rates.

The company describes its electronic tools as CMS, HIPAA and Meaningful Use certified, and they can be used from a laptop, tablet or phone without buying expensive hardware or network equipment.

How the Firm Engages Clients

New clients usually start with a free practice analysis. S2N2 uses its own assessment tool to produce a detailed report with recommendations for many areas of the practice. The company says it fits its work around each office's existing processes instead of making the office change, and it stresses personal attention as part of a partnership focused on profitability and efficiency.

Leadership and Values

The firm is led by CEO Sajida Ahmed. She spent about 25 years in the technology industry, including a role as an IT executive managing 1,200 staff on four continents. She holds a master's degree in computer science and is a Certified Medical Revenue Manager, and she leads a team of billing and coding specialists.

She is also president of Aamaal, a nonprofit that works with the North Texas Food Bank and other groups to feed children and help homeless people. The company has pledged to give 10 percent of its gross profits to feeding children and supporting underprivileged communities.

Physicians considering outsourced billing may find the mix of technology-driven billing and hands-on leadership a useful point of comparison.