Medical Billing Companies & Consultants in Uniontown, OH

American Med Systems, often called AMS, is an accounts receivable recovery firm based in Uniontown, Ohio. It works with hospitals, medical facilities, corporations and other organizations across the country. Raymond Eckert founded and incorporated the company in 2002. He still leads it as President and CEO and has about three decades of industry experience. The medical side of the business combines billing support with follow-up and collection work. That makes it a good fit for providers who want tighter control over aging receivables, not just help submitting claims.

Medical billing and recovery approach

AMS handles healthcare work through its own division, kept apart from its commercial collections unit. The company's view is that medical accounts fall under different laws and rules than business debts. For larger hospitals, AMS places its own billing and follow-up personnel on-site and pays for them itself. These staff start the billing and chase every unpaid service date with each payer. The method focuses on the full outstanding balance for each patient, with the aim of getting overgrown hospital agings under control and keeping them there. The firm says its system is built to prevent write-offs from missed timely filing deadlines, which are a common source of lost hospital revenue.

Services available to healthcare clients include:

• Billing for hospitals and medical facilities
• On-site billing and follow-up personnel for large hospitals
• Payer follow-up on unpaid service dates
• Cleanup and ongoing upkeep of A/R agings
• Soft early-out patient collections
• Patient statements and reminder mailings
• Installment plans with monthly letters and electronic payments
• Collection of medical debt in line with HIPAA and FDCPA rules

How AMS works with clients

AMS stresses that it builds each program around the client rather than using one standard template. This includes custom notices, call schedules and a choice of reports. Clients can log in at any hour to review account activity and place new accounts directly into the system, and data is backed up every night. The team uses a predictive dialer to handle high call volumes. Both calls and written statements follow HIPAA and FDCPA requirements. AMS describes its collectors as trained negotiators who try to settle balances through polite, solution-focused conversations, and they offer installment arrangements when a patient cannot pay the full amount at once.

Collections are handled on a contingency basis, so clients pay nothing if no money is recovered. The firm generally prefers to resolve balances without going to court. When a lawsuit is the better option, it tells the client so and helps guide them through the process, explaining the steps involved in deciding to sue, winning a judgment and then collecting on it.

Background and other services

Outside healthcare, AMS runs a separate commercial division called American Corporate Recovery. It handles business-to-business collections nationwide for corporations, municipalities and companies of all sizes, including statement and reminder mailings before accounts pass 90 days. For medical buyers, the main differences are the on-site staffing model for hospitals, the focus on each patient's total balance, and the fact that the founder has led the company since it was incorporated.