Medical Billing Companies & Consultants in Mount Laurel, NJ

Acentus Practice Management, LLC is a revenue cycle management firm based in Mount Laurel, New Jersey, a short drive from Cherry Hill. The company focuses on physician practices and other healthcare providers that run their operations on the EPIC electronic health record platform. Its work covers the full billing cycle, from the moment a patient first contacts the practice through to final payment.

EPIC-Centered Approach

What most distinguishes Acentus from general billing vendors is its concentration on EPIC. The firm designs and manages revenue cycle configurations within that system, aiming to help practices get full value from a significant software investment. Acentus recognizes that bringing EPIC online, and then tuning it for billing, can be a demanding project. Its model pairs a purpose-built platform with experienced staff and established workflows so that clients can move through the transition smoothly, secure proper reimbursement and receive payments faster, while keeping the patient experience positive. A published client testimonial from a revenue cycle executive at Virtua Health credits Acentus with helping that organization hit its cash goals during its EPIC conversion and later exceed collection levels from before the switch.

Services Offered

Acentus presents its offering as an integrated package that blends technology, hands-on billing work, data analysis and education. Core service areas include:

• Registration and eligibility, including real-time electronic insurance verification at check-in
• Collection of co-pays, deductibles and co-insurance by card during the visit
• Individualized patient payment plans
• Online self-scheduling and automated appointment reminders to cut no-shows
• Coding and charge capture, with diagnosis and procedure codes recorded at the point of care
• Comparison of coding against clinical notes to improve accuracy
• Claim scrubbing, denial resolution and appeals
• Pursuit of underpayments, plus payment posting and reconciliation
• Key performance indicator reporting and analytics
• Ongoing training and support through an assigned liaison

On the front end, the firm emphasizes simplifying registration so that lines shrink and payment details are captured correctly, and it extends parts of the intake process to patients at home. On the back end, its coders and accounts receivable specialists work to identify unbilled services, keep supporting documentation available for billers, and shorten both days in accounts receivable and overall reimbursement time.

How Acentus Works With Clients

Acentus judges success by more than whether a claim is eventually paid in full. It also weighs how quickly payment arrives, what it costs to obtain it, and how the patient experiences the process. Its contracts are structured to be flexible around each client's needs, and its fees are tied to performance, so the firm's earnings depend on the results it produces for the practice. Each client is assigned a designated liaison who reviews metrics, shares feedback and provides continuing education to practice staff.

For practices in the Cherry Hill and greater South Jersey area that are adopting or already using EPIC, Acentus offers a locally based option with deep experience in that specific platform. Buyers who use a different practice management system should confirm fit directly, since the company's published materials center almost entirely on EPIC environments.