Medical Billing Companies & Consultants in Glen Burnie, MD

Overview

Healthcare Data Management, Inc. is a medical billing firm established in 2001. Its roots are in the mid-Atlantic, though it now works with practices across the United States. The company was started by Cheryl Gundry, who built it from the ground up, and it describes teamwork and dependable quality as the principles behind its culture.

It has since become part of Kovo RCM, yet its offerings continue to appear under the original name. Its goal is to let clinicians and office staff put their energy into patients instead of paperwork.

Billing and Revenue Cycle Services

On the back-office side, the firm manages the full revenue cycle. A skilled data entry team uses modern practice management software to file claims promptly and accurately, so payments arrive in the practice's bank account sooner. The company also appeals denied claims firmly, catches coding mistakes, and tracks unpredictable insurer policies and industry developments.

Patients who have questions can reach a toll-free service line or log in online to view account details and make payments, which reduces call volume at the practice. By taking over administrative work, the firm also helps clients lower staffing needs and overhead.

Each month, a practice receives a brief set of highlights plus a detailed analysis for its records. The reports cover:

• Charges and earnings
• Outstanding receivables
• Payments organized by payer
• Breakdowns of procedures
• Comparisons across months and years
• Individual provider performance

Front-Office Tools

Clients also gain access to features tied into the firm's own software, intended to make the front desk run more smoothly:

• Patient scheduler: gives the practice and the billing team shared, live views of co-pays, balances, demographics, and insurance details, and helps track appointments, arrivals, and collections at the desk.
• Online payment portal: provides patients with a unique link for paying at any hour, checking balances, and updating billing information. Funds still go straight to the practice.
• Instant eligibility checks: verify benefits and probable patient responsibility before the exam room, and can be set to run overnight for the next day's appointments.
• Automated reminders: reach patients by phone, text, or email in the language they prefer, with outcomes such as confirmations and cancellations visible in the scheduler.
• Personalized superbills: custom encounter forms that pre-fill patient information and can be printed on demand or ahead of time.
• Remote access: a secure link to the firm's software and server for real-time information from the practice's own computers.

The company adds that its system is built to connect with newer healthcare technology as trends develop.

Workflow Review and Specialty Coverage

The firm also evaluates how a medical office operates, aiming to cut revenue leakage, the money that is lost before claims are even sent. This service is open to practices that handle billing themselves. It prompts practices to consider how appointments are booked, whether scheduling connects to billing, how waiting lists are handled, whether encounter forms reflect the most useful CPT and ICD-10 codes, and whether documents are managed electronically.

Its specialists say they can handle any specialty, including maternal-fetal medicine, asthma and allergy, orthopedics, internal medicine, family practice, and surgery. Staff members pursue ongoing education, and clients are kept informed about code edits, medical policies, and government incentive programs.

Leadership and Mission

Cheryl A. Gundry, founder and president, has more than three decades of accounting experience and has been recognized for leadership in the billing industry. Megan R.

Reymann Brauner, who holds an MS in Gerontology, has been with the team since 2008 and serves in operations leadership; her training shapes an ethical approach to supporting providers, and she has received honors from groups including the HBMA. Jaclyn Sorbo, a Certified Professional Coder through the AAPC, has been a core member since 2009 and directs operations.

Although it is a third-party company, it presents itself as an extension of each client's office and emphasizes availability and frequent communication. Its mission highlights professionalism, responsiveness, transparency, integrity, and compassion toward clients and their patients, along with a workplace where employees feel respected and valued.