Medical Billing Companies & Consultants in Zachary, LA

NBI Medical Billing Specialists is a Louisiana company that takes on the revenue side of running a medical office. It provides outsourced billing, practice management support and consulting. It works from an office in Zachary, in the greater Baton Rouge area, and describes its client reach as national.

The firm is aimed at physicians and practices that want to hand off claims, collections and receivables work so their staff can concentrate on patient care. Buffy Smith is listed as the owner.

The company's leadership group reports more than forty-five years of combined experience in billing, coding, practice administration and consulting. NBI places heavy weight on technology and automation. It says it automates repetitive back-office tasks to hold down its own overhead, which in turn helps keep client costs low.

It also tracks internal statistical measures to steer its workflows and keep collection results strong. NBI presents its offering as a turnkey arrangement backed by personal client service and a satisfaction guarantee. It states that its rates are lower than those of most competitors.

Billing and Receivables Services

The core engagement combines claims processing with ongoing receivables management. Claims go out electronically whenever possible to shorten payment cycles. The company says electronic claims and electronic remittances are included at no added charge. It can also produce patient statements and collection letters electronically. Services listed on its site include:

• Proprietary scrubbing of claims before they are submitted
• Tracking of prior authorizations and patient eligibility
• Electronic claim transmission with receipt confirmation
• Persistent follow-up with both payers and patients
• An automated online appeals process with monitoring
• Review of procedure and diagnosis coding by experienced coders
• Compliance checks plus fraud and abuse tracking
• Management reports produced monthly or on request
• Recovery of aging accounts receivable
• Patient scheduling and management
• Secure transactions and offsite backup of practice data
• Support for clients operating several practices or facilities

NBI publishes specific performance targets. It guarantees that 85 percent of claims will be collected within sixty days. It reports an overall average of roughly 35 days to collect, which it compares with an 84-day national figure. It also aims to keep rejections on initial electronic submissions below 3 percent. Its staff work with a broad mix of payers, including Medicare, Medicaid, Tricare, managed care plans, workers' compensation carriers and auto insurers.

Specialties Served

The firm bills for a wide range of medical disciplines, including family, general and primary care practices. It also serves pediatrics (including Kidmed), OB/GYN, urgent care, dermatology and urology. Its specialty list further covers hyperbarics, bariatric and general surgery, chemotherapy, psychiatry, ophthalmology and cardiology, and the company notes it handles other fields as well.

For buyers comparing billing partners, NBI's distinguishing points are its published collection guarantee and its stated turnaround benchmarks. Its automation-driven approach to keeping costs down is another factor. So is a service model that pairs coding expertise with compliance monitoring and detailed reporting. Practices in south Louisiana may also value working with a locally owned firm based in the Baton Rouge region.