Medical Billing Companies & Consultants in Baton Rouge, LA

AOS Medical is the healthcare division of Advanced Office Systems, a family-owned Louisiana technology company that has served businesses for more than four decades. Through this division, the firm combines outsourced billing support with clinical and practice software, aiming to give physician offices a single local partner for both the systems they run on and the people who work their claims. Its headquarters sits in Baton Rouge, with additional offices in New Orleans and Alexandria providing coverage across the state.

Who they serve

The division is built for independent medical practices and clinics that want to spend less staff time on coding, claim follow-up and administrative paperwork.

Its messaging targets offices struggling with rejected claims, short payments, late filings and coding errors, and it positions outsourced revenue cycle work as a way to bring in more of what a practice has earned and to get paid sooner.

Because the parent company also handles IT, printing and document imaging, healthcare clients can draw on a broader technology relationship if they need it.

Billing and revenue cycle services

Under the AOS RCM name, compliance and reimbursement specialists take over the practice's billing cycle. The scope described by the company includes:

• Creating and submitting insurance claims
• Denial management and resubmission
• Payment posting and insurance collections
• Medical coding support, including ICD-10 transition help
• Revenue reporting and financial performance analysis
• Guidance on CMS medical necessity rules, prepayment audits and insurance recoupments
• Meaningful Use and PQRS quality-program support

A distinctive offering is the Financial Wellness Exam, which reviews a practice's key performance indicators and pairs a written report with a half-hour consultation. Prospective clients can also request a free billing assessment or schedule a software demonstration before committing.

Software products

On the technology side, AOS Medical is a gold-level certified reseller of eMDs Aprima software and states that it holds Meaningful Use certification. Aprima EHR is offered for clinical documentation, with features such as E/M coding, patient demographics and history, a patient portal, voice recognition, lab integration, clinical workflow tools and reporting analytics.

Aprima Practice Management covers scheduling plus insurance and patient billing, along with financial reporting, and it can run either integrated with the EHR or on its own for practices that do not use an electronic record. The company also refers to EMR software for capturing core clinical data within a single office.

What sets them apart

For buyers comparing vendors, the main differentiator is the pairing of hands-on billing staff with the software those staff work in, delivered by an established Louisiana company with three in-state offices. The parent firm emphasizes flexible relationships over rigid contracts, personal walk-throughs of each solution, and a team that acts as an extension of the client's own office.

Practices that want local accountability and a vendor able to handle both their billing operations and surrounding office technology may find this model a good fit.

Healthcare Billing Professionals LLC is a Baton Rouge, Louisiana billing company that works mainly with mental health practices. It handles both insurance claims and patient billing. The firm says it has spent 30 years in the field and deliberately limits how many clients it takes on so each one gets close attention. For behavioral health providers comparing outsourced billing partners, its main draw is that it focuses on this one specialty instead of serving every type of medical practice.

Core Billing and Revenue Cycle Work

The company presents its main offering as a complete billing and practice management package. It says it submits claims within one day of receiving them. It also flags incomplete claims to the practice right away so missing details can be supplied before insurers' filing deadlines pass. Typical work includes:

• Filing claims to primary, secondary and tertiary payers
• Following up with insurers and checking whether denials are valid before asking for reprocessing
• Posting payments to insurance and patient ledgers
• Tracking unpaid claims and preparing Letters of Medical Necessity
• Sending patient statements twice a month and setting up payment plans
• Handling workers' compensation, rehab and DME claims that need attachments
• Providing monthly and yearly financial reviews and checking medical codes

Clients receive detailed reports with charts showing where each claim stands and how productive the practice is. Practices that would rather do their own patient billing can sign up for insurance claim processing only. For an added fee, they can also get remote viewing software that lets in-house staff check balances and print statements.

How Engagements Work

Practices send new charges on whatever schedule they like, though the firm suggests daily or weekly batches. To start a claim, the firm needs a new patient intake form, both sides of the insurance or workers' comp card, any written prescription, and a superbill signed by the treating clinician.

The superbill must list CPT and ICD-10 codes, modifiers and referral details. Practices are asked to pass along insurer payments they receive so balances stay accurate. They can report patient payments on the superbill or in a payment log, and the firm can design a log for them if needed.

For overdue patient accounts, the firm sends up to four statements and makes phone calls before recommending collection once an account reaches 120 days.

Additional Services

Beyond claims work, the firm offers a collection program for stubborn accounts in which debtors pay the practice directly. The practice decides when collection starts and stops and how firmly each account is pursued. Other services include electronic funds transfer for recurring patient payments, scanning and digital archiving of old medical records, and offsite remote data backup.

HIPAA compliance support is another notable part of its business. The firm writes privacy forms for staff and patients and drafts employee computer use policies. It also prepares disaster recovery and contingency plans, sets up offsite backups, runs yearly HIPAA training, and supplies monitoring software to confirm staff follow the rules.

It also offers practice management software built for mental health providers. Together, these services make it an option for practices that want billing, compliance and records support from a single vendor.