Medical Billing Companies & Consultants in Evanston, IL

Overview

Zee Medical Billing is an outsourced billing and revenue cycle firm based in Evanston, Illinois. It works with healthcare providers throughout the United States. The company presents itself as a remote partner for practices that want to hand off claims work, payer follow-up and related administrative tasks.

It says its team brings more than 16 years of experience to this work. Testimonials on its site come from a range of clients, from small part-time behavioral health practices to busy multi-provider clinics.

Services

The firm's main offering is end-to-end revenue cycle management. It describes this as covering the whole path of a claim, from intake and scheduling through to the last collected dollar. Practices can also engage several other services separately:

• Revenue cycle management, which includes preparing and submitting claims and then tracking each one until it is paid
• Insurance eligibility checks and prior authorizations
• Appeals and denial management, including analysis of recurring denial patterns
• Posting and reconciling insurance and patient payments
• Patient statements, online payment options and collections
• Insurance credentialing, including Medicare and Medicaid enrollment
• Medical billing audits
• Front office management, such as scheduling, answering patient billing questions and virtual administrative support
• Upfront assistance services
• Custom dashboards that track cash flow, payer behavior, denial patterns and approval rates

Specialties served

Zee Medical Billing markets specialty billing programs for mental health, urgent care, acupuncture, cardiology, hospitalist and internal medicine practices. Its front office support also covers behavioral health and chiropractic clinics. One testimonial comes from an acupuncture and wellness clinic. It says the company works directly inside the Jane App EHR, so the clinic did not have to change its existing system during onboarding.

How they work with clients

The company says it adjusts each engagement to the practice's specialty, patient load and size. Every client is assigned a dedicated account manager, and the firm advertises no upfront cost to get started. Reviewers say they receive a monthly report listing completed claims and the amounts recovered.

They also credit the team with persistent follow-up on unpaid claims and with breaking long credentialing projects into manageable steps. Compliance is a stated focus. The firm says its processes follow HIPAA, CMS and Medicare and Medicaid requirements, state-level rules and the federal False Claims Act.

Reported results

On its website, the company cites a 99 percent clean claim rate, full HIPAA compliance and a 99 percent client satisfaction figure. For revenue cycle clients, it claims collection rates of 90 to 96 percent and accounts receivable cycles of about 25 to 30 days.

It compares these with typical in-house results of 70 to 80 percent collections and 45 to 60 days in A/R. It also states that denials can fall by up to 30 percent. These are the company's own figures. Buyers comparing vendors may want to ask for references, and reviewers note that the firm provides them before a contract is signed.