Medical Billing Companies & Consultants in Newark, DE

Physician Solutions is a medical billing and practice support firm based in Newark, Delaware. It works with private medical and dental practices that want to hand off the administrative side of running a clinic. The company is an affiliate within a national network of Medical Revenue Management (MRM) offices. Its work centers on billing, revenue cycle performance and day-to-day business support for independent providers. For practices in the Chester, PA area, the Newark office is a short drive across the state line.

Billing and revenue cycle work

The firm's core offering is iClaim, an outsourced billing service. Physicians stop handling claims themselves but keep ownership of and access to their patient records. Through an online portal, providers can check the status of individual claims at any hour. Behind the portal, a billing team reviews submissions and follows up with payers. A broader revenue cycle management service adds denial management, recovery of revenue that would otherwise be written off, and work to shorten the time between a visit and payment.

Alongside billing, Physician Solutions offers a set of branded tools that cover related parts of the practice:

• CodeRite: coding support aimed at capturing appropriate reimbursement for each encounter
• AuditGuard: a review of coding, billing and reimbursement workflows
• QuickCollect: early, courteous outreach to patients with unpaid balances before firmer collection steps
• ChoicePay: calculating, processing and collecting patient payments
• EMRx: an electronic records solution set up to match an office's existing workflow
• iDocsNow: web-based scanning and storage that turns paper files into electronic images
• CompliancyGuard: tracking for HIPAA and HITECH obligations, including risk assessments and Omnibus rule requirements
• AutoCard: mailed postcards, greeting cards and brochures sent to an existing patient list

The company also provides secure telehealth for remote visits and serves dental offices. Its dental offering includes DentiMax, a dental practice software product meant to streamline workflows and strengthen revenue.

How the firm works with clients

Physician Solutions presents itself as a consulting partner rather than just a claims processor. It says it adapts to the way each practice already operates. Clients can get a complete turnkey setup or help improving processes they already have in place. Its electronic solutions carry Meaningful Use, CMS and HIPAA certification and are delivered online. Office staff can work from any internet-connected computer without buying servers, networks or specialized software. Before any engagement begins, prospective clients can request a free practice analysis that assesses how their business is currently running.

The firm's stated aim is to raise a practice's net collections while cutting overhead, so physicians can spend more of their day on patient care instead of paperwork. Physicians quoted in testimonials on the site say outsourcing ended tedious in-house billing. They also credit dedicated claim follow-up with better reimbursement and value no longer dealing directly with insurers and unpaid accounts.

Buyers comparing billing vendors may find Physician Solutions a good fit for independent physicians and dental practices that want one local contact for several functions. Claims handling, coding audits, patient payment tools, compliance tracking and records management all come under one relationship, with the backing of a nationwide MRM affiliate network.