Medical Billing Companies & Consultants in Greenbrier, AR

AMSS, Inc. is a medical billing firm in Greenbrier, Arkansas, that has served healthcare providers since 2004. President Arliene Koch started the company to give medical and behavioral health practices an outside team that manages the financial side of their work. The firm describes its goal as acting as an extension of each practice, one that strengthens the business instead of weighing it down.

What Clients Can Expect

The company advertises an arrangement with few barriers to entry. Clients are not tied to long-term contracts and pay no start-up fee. Its charges are described as seven percent or less, and a full-service agreement includes credentialing at no cost. AMSS aims to produce as much income as clients are lawfully owed and to keep insurance accounts unpaid beyond 90 days below ten percent of the total.

Outsourcing also relieves a practice of typical employer burdens tied to a billing department, including workers' compensation, payroll taxes and employee benefits. The firm says faster reimbursement and steadier cash flow follow from this approach.

Services

AMSS manages billing from beginning to end, covering electronic claim submission, patient collections and the inquiries that come with them. Practices carrying aging accounts receivable can bring in the team for a one-time cleanup or for continuing collection work. Its certified professional coders have varied clinical backgrounds and are also skilled in eligibility verification and obtaining authorizations. They can support an office with administrative tasks and workflow as well. Additional offerings include:

• Remote access so the team can work smoothly within a practice's systems
• Insurance contract negotiation and credentialing
• Guidance on clinical documentation and E&M coding
• Customized personnel forms and documents
• Practice management consulting

Fields of Practice

The company lists a wide range of specialties, among them cardiology, internal medicine, ophthalmology, OB/GYN, gastroenterology, podiatry, orthopedics, general surgery, family practice, otolaryngology and vascular care. It also supports physical, occupational and speech therapy, sleep medicine, psychiatry, mental health, autism services and ABA therapy.

The People Behind the Work

Arliene Koch is a certified professional coder with more than 30 years in the medical field, during which she managed several specialty clinics. She studied human resources and accounting at Davenport University and previously worked as a licensed Medicare supplement sales agent.

She has helped new clinics get started by guiding credentialing and contracting, and she has turned around financially troubled practices. She invests in staff development through monthly and annual training that includes safety and security topics. Billing clients receive her management consulting without added charge, and it is also available separately.

Daniel Nixon, Executive Administrator, came aboard in September 2013 as a billing specialist after five years of Navy service. He earned his degree with high honors at the University of Central Arkansas and enjoys helping practices reach the goals they set when they opened.

Rebecca Arhlich, CPC, joined in June 2016, trained in coding and billing in 1999, earned her certification in 2015 and concentrates on pediatric, internal, family, foot and heart care billing.

Stephanie Sullivan, who holds a business management degree, started in July 2018 and works her accounts to secure proper payment from insurers and patients, keeping providers and their patients informed along the way.