Maintenance Software & CMMS Providers in Houston, TX

Hippo CMMS is a computerized maintenance management system now offered through Eptura, a worktech company whose software covers workplaces, facilities and physical assets. The Hippo website now sends visitors to Eptura, and Eptura acts as the home base for existing Hippo users. The product is aimed at teams that look after buildings or equipment their operations depend on. It replaces paper and spreadsheet tracking of repairs, parts and service jobs with one digital system.

Core maintenance capabilities

Hippo is built around three main areas: work orders, preventive maintenance and inventory. Maintenance planners can set up recurring PM calendars and send unplanned repair jobs to the most suitable technician. They can also check past repairs on an asset, change ticket status and run reports on how many jobs were closed.

For stockrooms, the system records which components are available. Each item can carry photos, schematics, operations and maintenance manuals, and warranty records, so technicians have what they need at the job site. Barcode scanning speeds up sorting and recording parts and equipment.

• Ticketing for planned and ad hoc maintenance in one place
• Preventive maintenance and technician scheduling
• Parts inventory planning with attached documents and images
• Barcode scanning for parts and equipment records
• Inspection logs and vendor invoice handling
• Records kept for compliance reports and written procedures

Inspections, vendors and compliance

Hippo also covers work done by outside service providers. Teams can keep inspection histories current and share equipment details with third-party contractors. Vendor billing is handled in the same platform. Accurate records support regulatory or audit reporting, and documented procedures help keep staff working in a consistent way.

Evolution to Eptura Asset

Buyers should know that Hippo is being moved into Eptura Asset, the newer asset and facility maintenance application on the Eptura platform. Eptura presents this move as adding new features and lowering total cost of ownership. Current customers can still use Hippo on desktop and mobile to check tickets, adjust PM and technician schedules and plan parts.

They can also open support tickets with the technical team and use a knowledge center with training, onboarding guides and product documentation. One customer, a maintenance manager at a private golf club, said the Eptura Asset layout gives better insight into team productivity.

A facilities coordinator said the app made it easier to manage workload and people, both in the field and from a laptop.

Wider platform and industries

Through Eptura, Hippo users can connect to a wider set of applications. These cover workplace experience and hybrid work, space and workplace operations, and visitor and building security. Specialized options include Archibus, an integrated workplace management system available on-premise and FedRAMP Authorized, and Serraview for portfolio and real estate management.

APIs support integration with other systems, and the company works with resellers and technology partners, including Microsoft and Autodesk. Eptura lists business services, education, energy and transport, government, healthcare, manufacturing, and software and technology among the sectors it serves. It was named a Leader in a Gartner Magic Quadrant for workplace experience applications.

Its Texas presence is an office in Houston.