Maintenance Software & CMMS Providers in East Greenwich, RI

EPAC Software Technologies develops enterprise asset management and computerized maintenance management (EAM/CMMS) software for organizations that need to run their maintenance departments with the discipline of a business unit. The company traces its approach to the people behind it: the product was shaped by staff who spent their careers doing maintenance work, rather than by developers working from outside the trade. Directory listings place the company in East Greenwich, Rhode Island.

Background and Ownership

EPAC Software, Inc. is now part of the JDM Technology Group, and day-to-day operation and management are handled by MPulse Software, Inc. For buyers, this means the EPAC product line is backed by a larger software group while keeping its own brand and customer base. According to the company, its team brings a combined 125 years of hands-on experience from industrial plants, facilities operations and public-sector maintenance, and that experience is built into how the software works.

Industries Served

EPAC's customer consultants have each worked directly in maintenance, which helps them understand the daily pressures their clients face. The sectors the company highlights include:

• Manufacturing plants
• Facilities management
• Government operations
• Healthcare maintenance

Customer testimonials on the site come from a glass manufacturer, a major sports stadium and a medical clinic in Iowa. They describe uses such as keeping a high-volume event venue in working order and quickly pulling up equipment records when a boiler failed.

The EPAC Core Suite

The company's main product is an integrated suite of modules covering the core functions a maintenance department handles:

• Work order creation and tracking
• Asset records and equipment history
• Preventive maintenance triggered by calendar dates or meter readings
• Inventory control for both spare parts and tools
• Requisitions and purchasing
• Technician management
• A Maintenance Performance Index (MPI) for measuring departmental results
• A scheduling module for planning work

Deployment and Buying Process

EPAC can be deployed on the customer's own servers or as a cloud-hosted service. The database runs on either Microsoft SQL Server or the lighter SQL Express edition, so organizations can match the setup to their IT environment and budget.

Prospective buyers can book a free demonstration, ask for a brochure with product details and standard pricing, or have a consultant contact them directly. EPAC's main pitch is that its software was designed by people who have done maintenance work themselves.

It argues that CMMS packages are not interchangeable and that this field background gives it an advantage when comparing feature sets and practical usability with more expensive systems.