Maintenance Software & CMMS Providers in Cranberry Twp, PA

FSI, based in Cranberry Township, Pennsylvania, is a software and services firm whose computerized maintenance management platform was designed first and foremost around the needs of hospitals. Its tools serve two groups inside a health system: facilities departments that keep buildings safe and accredited, and Healthcare Technology Management (HTM) teams responsible for clinical and biomedical equipment. The company is now part of Ultimo, an enterprise asset management vendor, and continues to market its offering under the FSI name.

Software suite

At the center of the suite sits CMS, a cloud-hosted CMMS/EAM that handles work orders, preventive maintenance and asset records. Around it FSI has built a set of connected modules so that buyers can add capabilities as needs grow:

• Tech and Inbox, mobile apps that let technicians close out work and inspections in the field, including while offline
• View, for locating requests and equipment from a device
• eBinders and Rounding, which digitize compliance documentation and inspection rounds
• Analytics and Capital Planning, which use asset history and expected life to guide replacement budgets
• Space Manager, VR360 and Drawing Manager, covering floor plans, virtual walkthroughs and CAD files

A distinctive feature is the link between maintenance data and building drawings: assets can be shown as icons on floor plans, and work orders can be raised directly from those plans. Users can also photograph issues and attach the images to records, and set up their own shortcuts, alerts and workflows.

On-site data services

Alongside the software, FSI sends specialists to client sites to survey facilities. These teams collect and verify asset inventories, apply barcode labels, and produce or update CAD documentation.

The firm also cleans and migrates records out of legacy maintenance systems, archiving obsolete entries and applying consistent naming for assets, vendors and work order types so that reporting across multiple hospitals becomes comparable. FSI describes this standardization as drawing on guidance from bodies such as the Facility Guidelines Institute. Standard and custom asset tags can be ordered online.

Industries served

Healthcare remains the core market, but FSI also positions its platform and field services for:

• K-12 schools and higher education campuses
• Manufacturing and industrial operations, including oil, gas and natural resources
• Independent Service Organizations that maintain equipment for their own customers and need per-client compliance reporting
• Local, state and federal government agencies

For service organizations, the system supports compliance dashboards tied to each customer's regulators, including OSHA, plus tracking of client spare parts. The company states that it supports more than 600 million square feet of floor plans annually, and it publishes a public API and lists partnerships and integrations.

Leadership and approach

FSI was established by Joe Serwinski, who serves as President, and is led by CEO Zachary Seely, a former McKinsey consultant with a Wharton MBA. The leadership group includes executives for finance and technology and a sales director with more than 25 years in healthcare technology, previously at Johnson Controls.

Customer testimonials on the site highlight data reliability, compliance record-keeping and responsive support, and the company maintains a Customer Advisory Board along with a dedicated customer success team. Security measures it cites include encryption of stored data, identity management and disaster recovery planning.