Maintenance Software & CMMS Providers in Mooresville, NC

TechWare, Incorporated is a privately owned software developer based in Mooresville, North Carolina. It has been writing business software since 1991, and its products cover lab information management, statistical process control, customer relationship management and maintenance management. Its customers include manufacturers, research and development groups, universities and real estate management companies, so buyers will find it has experience in both industrial and facilities settings.

Maintenance management with MainTrac

The company's CMMS is called TechWare MainTrac. TechWare built it on the view that maintenance software works best when it stays simple. MainTrac is centered on a visual way of scheduling preventive maintenance. It is configurable, and the company says it suits operations of any size. The goal is to help maintenance teams plan equipment care before failures happen instead of reacting after a breakdown, which cuts down on expensive repairs and unplanned downtime. MainTrac's main capabilities include:

• Visual preventive maintenance (PM) scheduling
• Creating and tracking work orders
• Planning predictive maintenance
• Inventory control for parts and supplies
• Tracking and optimizing equipment upkeep

TechWare presents MainTrac as an affordable, easy-to-use choice. That may appeal to plants and facilities that want structured PM programs without the overhead of a large enterprise system.

Broader quality and laboratory portfolio

Maintenance is only one part of what TechWare sells. Its best-known product line is TechWare LogBook, a configurable LIMS that comes in two versions. One is built for production quality control labs and the other for research and development labs. LogBook can pull readings automatically from electronic devices such as scales, balances and calipers, and it also accepts manual entry.

Users can create new tests as they need them, and the software has built-in SPC charts and reports. A companion tool, LogBook Monitor, uses color-coded symbols to show when a machine or sample is drifting out of statistical control. Users can then review the results and record corrective actions and notes.

TechWare Trax is the company's CRM, which keeps customer contacts, interactions and reports in one shared place for all departments.

Technology and approach

TechWare's products run on a real-time SQL database. The company highlights automatic data collection, charts and reports on demand, and data structured for AI use. Its products are generally sold as ready-made applications that can then be adapted to each client's workflow, which keeps setup practical and costs under control. Customers can use tutorials and a dedicated support area on the company's website.

Why buyers consider TechWare

TechWare has been around for more than three decades, and maintenance, quality and lab data all come from a single vendor. That may suit North Carolina manufacturers that want one source for equipment upkeep, quality control testing and process monitoring. Because it is a smaller, privately held firm, clients deal directly with the people who build the software rather than with a large reseller network.