Maintenance Software & CMMS Providers in Des Moines, IA

MAPCON Technologies, Inc. is a software developer based in Des Moines, Iowa. It builds and sells MAPCON, a computerized maintenance management system (CMMS) for maintenance and facility teams. The company has been in this business since 1982. Its software handles work orders, preventive maintenance, spare parts inventory and maintenance reporting in a single application. Buyers can host it in the cloud or install and own it on their own servers, and licensing is based on concurrent users.

Products and Modules

The product line has two editions. MAPCON Lite is for organizations that need the core tools: work orders, preventive maintenance scheduling, equipment and inventory records, and cost and asset history, with a library of standard reports and a report builder. MAPCON Professional includes everything in Lite and adds site-wide work requests, labor and parts planning, meter- and gauge-based preventive maintenance triggers, and tracking for downtime, warranties, crews, shifts and safety. Optional add-ons extend either edition:

• MAPCON Mobile for technicians working in the field
• Barcoding and interface modules
• Advanced inventory, purchasing, administration and system utilities
• Work Order Resource Scheduler for labor planning
• Checklists and tool control
• Service Billing, which lets contractors quote and invoice customers and lets in-house teams charge labor and parts back to internal departments

How They Work With Clients

Prospective customers can try the full software free for 30 days, with no contract and no credit card, or book a personal online demo. MAPCON offers data conversion to help new customers move existing records into the system, and Professional customers get it at no charge. It also handles custom development, integration with outside software, and multilingual setups.

Training is offered three ways: online sessions, visits to the customer's site, and classes at the company's own facility. The support team is made up of MAPCON employees in the United States, and developers and software technicians are available to help with harder problems. The company says it does not outsource support.

Industries Served

The company's materials cover a wide range of facility types and industries, including:

• Buildings, city facilities, churches, schools, hospitals, hotels, casinos and property management
• Biofuels, grain elevators, food packaging and industrial plants
• Oil and gas, power plants, public utilities and renewable energy
• Wastewater treatment, construction sites and theme parks

Customers named on the website include government bodies, utilities, agribusinesses and manufacturers, such as the State of Iowa, the City of Omaha, Lansing Board of Water & Light, Corteva, Big River Resources and Stanley Black & Decker.

Background and Community

MAPCON has been in the CMMS market for over four decades and still runs its headquarters from Des Moines. Its customers have an independent, volunteer-run nonprofit called the MAPCON Users Group (MUG), which the company endorses.

MUG organizes a yearly conference where users meet one another, attend training sessions and talks by users and developers, and give MAPCON feedback on future features. Buyers who want a long-established Iowa vendor with flexible deployment, its own in-house support staff and a modular product they can expand over time may want to include MAPCON on their shortlist.