Maintenance Software & CMMS Providers in Los Angeles, CA

UpKeep is a Los Angeles-based software company that builds a cloud and mobile computerized maintenance management system (CMMS) for organizations that run physical equipment and facilities. The company says more than 4,000 businesses rely on its platform, and it reports over 2,000 five-star ratings collected across G2, Capterra and the Apple App Store.

Its pitch to buyers is a single AI-assisted system where maintenance, safety, training and sensor data share one set of asset records instead of living in separate tools.

Platform and products

The core CMMS handles work requests, work orders, scheduled preventive maintenance, spare parts and stock tracking, and a full service history for each asset. Around that core, UpKeep sells several connected modules. Nova is its AI layer, which can draft work orders, flag questionable data entries, assemble lightweight custom apps and respond to spoken questions from technicians in the field.

UpKeep Safety places permits, lockout/tagout procedures and inspections on the same records as maintenance jobs, so documentation for auditors is produced as a by-product of daily work.

UpKeep Learn converts standard operating procedures and finished jobs into training courses, and UpKeep Edge supplies the company's own sensors for temperature, vibration and runtime that automatically raise a work order when readings move out of range. The menu also lists offerings for fleets, service providers, and manufacturing production and quality.

How teams use it

UpKeep designs the product around the technician rather than the desk. The mobile app runs without a connection, lets staff open and close jobs at the machine with photos and checklists attached, and exposes manuals, past repairs and part numbers through a QR code fixed to each asset. Requesters can submit issues without a paid seat, and the company states that rollouts typically take days. For other roles, the platform offers:

• Operations leaders: downtime and labor and parts costs tracked per asset and per site, with a common naming scheme for comparing locations
• Reliability engineers: failure codes captured at job close, MTBF, MTTR and PM compliance metrics, and interval tuning based on actual failures
• Owners and franchisees: per-location spending, time-stamped photo proof that work was completed, and brand inspections handled as scheduled tasks
• Safety managers and executives: incident reporting via QR scan with no app download, plus audit trails and dashboards

UpKeep cites a commissioned Forrester Total Economic Impact study of its customers that reported a 315 percent return on investment, roughly $638,000 in avoided downtime over the study window, and a 90 percent cut in the time technicians spent logging jobs and hunting for asset details.

Industries and support

The company targets manufacturing plants, facility management, food and beverage production, healthcare, transportation and fleets, data centers, energy and utilities, property management, hospitality, restaurants, schools and universities, government and public works, agriculture, fitness, warehousing and mining.

Beyond the software, it provides implementation and training through a customer success team, a support center with live help, free maintenance courses, consulting partners for adoption, and free planning tools such as an ROI calculator, PM schedule builder and root cause analysis template. Prospects can start a free trial, book a demo or attend a group demo.