Maintenance Software & CMMS Providers in Anchorage, AK

60Hertz Energy is a software company based in Anchorage, Alaska. It makes a computerized maintenance management system (CMMS) for renewable and distributed energy assets. The company says it designed the platform specifically for solar, battery storage, wind and microgrid operators instead of adapting general-purpose maintenance software. Its customers range from small cooperatives with a few sites to companies managing utility-scale portfolios of several gigawatts.

Platform and Products

The core product handles both preventive and corrective maintenance, from collecting data in the field to producing reports for executives. It can use AI to draft preventive maintenance schedules from equipment manufacturer manuals. Its standard operating procedures change based on the type of job, the history of the site and environmental conditions.

Planners can view work in Gantt charts and Kanban boards, and teams can message each other inside the app. Users can also set rules that bring urgent alerts to the top and filter out low-value alerts. Other modules include:

• ShelfSense, which tracks inventory and spare parts alongside assets
• FLARE, which estimates how much generation solar sites lose to wildfire smoke, dust and pollen
• An electronic operator logbook, plus dashboards and a lighter asset management edition
• RocSync for connecting to remote operations centers, along with an API and links to monitoring systems
• AI tools such as natural language queries, AI scheduling and a virtual field technician agent

Built for Remote Field Work

The mobile app is designed for technicians working on rooftops, in open fields and at remote sites. It continues to work without a connection and syncs data once the device is back online. Technicians can scan QR codes to open asset records and fill out checklists offline. The interface is also designed to be usable while wearing gloves.

Several Alaska organizations appear among its published customer testimonials, including Alaska Village Electric Cooperative, ASRC Energy Services and Arctic Energy Alaska. This suggests the tool is a good fit for isolated power plants and villages with limited connectivity.

Managed Services

Besides selling software, 60Hertz offers managed services for clients who do not have enough staff to keep up with alerts and scheduling. Its analysts watch monitoring, DAS and BMS portals and sort fault codes. They also open work orders and route them, and escalate problems according to each client's service-level agreements.

Other tasks include scheduling subcontractors, checking data quality, spotting repeated faults and seasonal risks, and writing monthly performance and audit-ready reports. Clients decide how much approval authority the 60Hertz team has.

Who It Serves

The company focuses on the following clients:

• Solar, wind and battery storage O&M providers
• Utilities and electric cooperatives
• Independent power producers and third-party owners
• Virtual power plants and microgrids
• Data centers, campuses and substations
• Energy projects in emerging markets

Buyers comparing CMMS vendors should note that 60Hertz focuses narrowly on renewable energy operations and works well in the field without a connection. It also offers a combined package of software and outsourced operational support. Its published reviews describe it as a smaller, more affordable option than large enterprise asset management suites.

LONG Building Technologies is a commercial building systems integrator whose Alaska operation is based in Anchorage, with an additional presence in Fairbanks. Founded in 1965, the firm now runs 21 offices spread over eight Western states. It designs, installs, secures, automates and maintains the systems in commercial facilities.

Buyers looking at maintenance management tools should know that LONG is mainly a service contractor. It does not sell a standalone CMMS. Its software offering is an analytics-driven maintenance program with work order tracking built in.

Analytics-Based Maintenance Management

The main offering for this category is Impact-Driven Service, which runs on the Clockworks Analytics platform. The software reads data from a facility's building automation system and uses fault detection and diagnostics (FDD) to trace problems back to their root causes. It then ranks open issues by comfort, energy, maintenance or avoidable cost.

When it finds a fault, it estimates what that fault is costing. After a repair, it reports the savings, so owners can measure their return on investment. A client dashboard shows performance in real time. A task management module lets facility teams create work orders and assign them to in-house staff or outside contractors.

LONG experts review the findings with each client in a monthly virtual meeting and make two maintenance site visits a year. Many issues can be fixed remotely. When a visit is needed, the technician already knows the likely cause before arriving.

Field Service and Supporting Systems

Beyond the software, LONG provides hands-on maintenance across the mechanical, controls and security systems of a building:

• Scheduled preventive maintenance under customized HVAC service agreements
• HVAC repair, equipment replacement and retrofits of aging systems
• Emergency service around the clock, every day of the year
• Building automation design, integration and controls service
• Access control, video management, intrusion detection and intercom systems
• Fire alarm systems, mass notification and PSIM security software
• Replacement HVAC, controls and security parts through LONG PartsPros

Service plans are set up for each building rather than sold as fixed packages. The team also helps owners plan future equipment upgrades and energy improvements as part of their long-term budgets.

Markets and Credentials

LONG serves data centers, K-12 districts, colleges and universities, hospitals and healthcare systems, cleanrooms and laboratories, and public safety facilities. Its HVAC technicians receive ongoing training in OSHA 10- and 30-hour safety, arc flash, lockout/tagout, fall protection, universal refrigeration certification and related topics. The company is an authorized NASPO vendor.

This lets public agencies buy its security services under a state procurement contract without a separate bid. LONG has also published guidance on procurement options for facility projects in Alaska. The company has been Great Place to Work certified every year since 2017.

LONG is a good fit for Alaska organizations that want fault analytics, work order assignment and maintenance labor from a single local provider. It is less suited to buyers who want a CMMS license to run entirely on their own.