HR Companies & HR Consultants in Zeeland, MI

HR Solutions Group of West Michigan, LLC is a human resources consulting and outsourcing firm based in Zeeland, Michigan. It works mainly with small and mid-sized businesses that are growing and want professional HR support without the cost or work of building a full internal department. The firm aims to make HR simpler for these employers and to help them become workplaces that reflect their goals and values.

How the Firm Engages With Clients

Clients can sign up for ongoing partnership services or hire the team for specific projects. A new engagement usually begins with a review of the company's current HR practices. This review looks at strengths, gaps and compliance risks. The client receives a written assessment and a set of recommended strategic priorities that serve as a roadmap for HR.

Ongoing support is set up around a monthly budget, which is reviewed and adjusted every six months. Clients who use the full-department model must also use the firm's HRIS platform so that recordkeeping stays consistent and compliant. Recruiting is billed separately from ongoing support.

Core Services

The firm offers several levels of support. Companies that already have administrative HR staff can add a senior HR executive. This person coaches the in-house team, builds a strategic plan, designs programs and advises on employee relations, policy, total rewards, terminations and manager training. Companies that need broader help can hand over all or part of their HR work. They get a dedicated day-to-day contact and access to the firm's wider team of specialists. Other services include:

• Recruiting, including talent attraction strategy and candidate sourcing
• Compensation work, such as total rewards design, pay grade structures and market pay studies
• Benefits and payroll administration, onboarding and offboarding
• Performance coaching, job descriptions and employee relations guidance
• FMLA, ADA and workers' compensation administration and compliance
• Interim leadership when an HR head leaves unexpectedly

Leadership Transitions and Franchise Support

When a company loses its senior HR leader, the firm provides a turnkey transition service. It reviews the organization's HR leadership needs, writes the job description, benchmarks the salary and plans the search. It also places a fractional executive in the role during the gap and later onboards the permanent hire.

Clients can add screening and interview coordination if they want them. These transitions typically last two to four months. The firm also has a franchise practice and works with Tommy's Express car wash owners across the country.

For these clients it selects integrated HR, payroll and scheduling tools, writes handbooks based on industry practices, sets competitive pay and handles hiring both before and after opening.

Technology and Team

In 2016 the firm launched a sister company, Know My HR, LLC. It offers a month-to-month, web-based HRIS for employers with fewer than 1,000 employees. The system is configured around HR best practices and connects with payroll, timekeeping and shift planning software. The firm's website lists a team of about nine HR professionals.

It states guiding values of simplicity, delivering results, collaboration and community involvement. For buyers, the firm's main strengths are flexible engagement options, its own software and a clear focus on smaller employers in West Michigan.