Business Intelligence Companies & Consultants in Pewaukee, WI

Overview

2W Tech, the trading name of 2W Technologies, Inc., is a technology services firm headquartered in Pewaukee, Wisconsin. Its practice is built around manufacturers and distributors. Buyers comparing Business Intelligence partners will find that the company treats analytics as one part of a wider technology program. That program also covers enterprise resource planning, cloud infrastructure, cybersecurity and managed IT.

Many organizations keep their operational data in Epicor ERP systems. For them, this combination means the same team that implements and supports the underlying platform can also handle reporting and insight work.

Analytics and AI

The company's site lists data analytics as a dedicated solution area. It presents analytics as a way for clients to view their operations from a fresh angle. This work is closely tied to an artificial intelligence practice with two parts. AI strategy helps leadership decide where AI can add value, and AI tools focuses on putting practical applications to work.

The firm's blog shows the same data-minded outlook. Recent articles cover inventory visibility as an edge for distributors and the recovery metrics executives should track.

ERP and Cloud Foundation

Much of the information that analytics projects rely on starts in ERP, and this is where 2W Tech has its deepest roots. The company has worked with Epicor for more than three decades, going back to before the software carried its current name. It supports Epicor Kinetic for manufacturers and Epicor Prophet 21 for distributors.

It also offers Kinetic Custom Cloud and its own trademarked Epicor in Azure hosting approach. On the Microsoft side, it holds Tier 1 Cloud Solution Provider status and designs environments in Azure and Microsoft 365. It also provides licensing guidance and Windows 365 Link.

Managed Services

Clients who want ongoing support can choose from a set of managed plans, including:

• Around-the-clock helpdesk and end user support
• Managed support for Azure and Epicor environments
• Backup, disaster recovery and cybersecurity
• Network monitoring, patching and remote management
• Hardware and software inventory and IT asset tracking
• Microsoft licensing support

The company's stated philosophy is to give clients technology that stays out of the way and simply works, without excessive cost or complexity. When a request falls outside its own capabilities, it pledges to connect the client with a suitable partner. The team describes its role as teaching clients better ways to run their businesses through sensible use of proven tools.

Background and Credentials

2W Tech has been in business for over 30 years. It reports clients in more than 40 U.S. states plus seven countries, ranging from small family firms passed down through generations to large multinational groups. It says it is among the larger Epicor partners in North America.

CRN has named it one of the leading managed services providers on the continent for five years running. The company recognizes the specific obstacles its industries face and shapes its services around them. These include aging plants, language differences on the production floor, supply chain disruption, security pressure and tight budgets.

For Wisconsin buyers, its Pewaukee headquarters offers a local point of contact for analytics, ERP and IT needs.