Business Intelligence Companies & Consultants in Memphis, TN

CTSI-Global is a Memphis-headquartered logistics technology and data firm that operates under the legal name Continental Traffic Service, Inc. It traces its roots to 1957. Buyers looking for business intelligence focused on transportation and supply chain spend will find that the company pairs analytics with the operational services that generate the underlying shipping data. Its clients are shippers that want clearer insight into freight and parcel costs, carrier performance, and the movement of goods across their networks.

Intelligence and Analytics Offerings

The company's BI work centers on a Supply Chain Intelligence practice and a suite of applications it calls Strategic Data. These tools turn invoice, shipment and carrier records into visual reports. Logistics and finance teams can use them to spot cost trends and decide how to ship. CTSI-Global stresses transparent reporting and in-transit tracking as core visibility features.

It also describes a staff of business analysts who interpret the data alongside clients. One client example it cites involved costs rising sharply at individual distribution centers until the firm put enforceable controls in place. Prospective clients can begin with a benchmark analysis, which gives a baseline before a broader engagement.

Services and Platforms

Beyond analytics, CTSI-Global provides the transactional and execution layers that feed its reporting. Its main offerings include:

• Freight audit and payment, covering invoice validation, processing and carrier payment
• Parcel spend management, including support for negotiating parcel shipping terms
• Honeybee TMS, a transportation management system for shipment execution and visibility, with a parcel-specific version
• Logistics management tailored to each client's requirements
• Load optimization, routing controls, rate negotiation and carrier management

The firm also runs a carrier-facing program with carrier registration, invoice status lookups and a service desk. Clients reach the service desk and a searchable knowledgebase of support documentation through the Honeybee TMS interface. Requests submitted there are handled by the company's client and carrier services group.

How It Works With Clients

CTSI-Global assigns each client a dedicated logistics specialist, who works closely with the customer's team and supports the technical documentation and on-demand services. The company describes itself as flexible on technology and willing to take on custom development when a shipper's needs fall outside standard configurations. It also emphasizes corporate control and standardization across sites, which suits multi-location organizations that want consistent shipping rules and comparable reporting.

Footprint and Background

The headquarters in Memphis, Tennessee is supported by American operations in Atlanta and Austin. International teams work from Singapore for the Asia-Pacific region, from Ireland for Europe, the Middle East and Africa, and from India for South Asia. Each regional team works from a physical office, and the company highlights local language support and regional integration for global shippers.

Its site also lists a trust center, a corporate responsibility program and a GDPR policy. For Tennessee buyers comparing BI providers, CTSI-Global fits best where the goal is analytics tied directly to freight, parcel and transportation spend rather than general-purpose enterprise reporting.