Business Intelligence Companies & Consultants in Newport, RI

Visibilis Analytics is a small analytics firm in Newport, Rhode Island. Its specialty is helping organizations use information that sits outside ordinary databases. Its main argument is that most enterprise data is unstructured, such as contracts, emails, scanned files and call center notes.

The firm says that leaders who ignore this material are making strategic choices with only a fraction of the evidence they have. Its platform and consulting work aim to close that gap by putting free-form content and conventional records into one analysis.

Platform and approach

The company's central offering is its own analytics platform. It turns written and spoken content into relational tables, so the data can be queried and charted next to structured financial, customer and operational figures. Visibilis presents this as a way to see across an organization's automated business processes.

It also says the platform can automate compliance and statutory reporting to internal and outside stakeholders. The firm admits the underlying technology is complicated, because working with human language is complicated. Dashboards can run in the cloud or on a client's own infrastructure.

Capabilities

The solutions page lists a wide range of technical work for buyers who need more than standard reporting:

• Big data analytics and conversion of unstructured data
• Text analysis and entity extraction
• Sentiment analysis that takes context into account
• Call center recordings converted to text and loaded into databases
• Report decompilation and survey analysis
• Review and analysis of legal documents and contracts

How it delivers work

Clients can work with Visibilis in several ways. The firm builds solutions for specific use cases such as compliance, know-your-customer checks and social media monitoring. It also processes single unstructured data sets as one-time jobs. It offers data architecture, data management and analytics consulting on an hourly basis or as fixed-price projects. It also supplies database specialists for contract assignments, which may suit teams that need extra skilled staff for a while rather than a finished product.

Industries and background

Visibilis gives industry examples. In insurance, it covers sales analysis for agencies and brokers, renewal reviews, claims and underwriting analysis, and fraud, loss-ratio and risk analytics. In retail, it offers a digital consumer dashboard, voice-of-the-customer analytics and store-level reporting. The site also mentions manufacturing and high-tech companies. The business calls itself a BVOD Services company.

Tim Portley is named as managing partner. The firm says its platform is supported by a network of industry and database specialists with years of functional and technical experience. Third-party directories put the team at between one and ten people.

For buyers comparing business intelligence providers, the main difference is the focus on language-heavy and document-based data rather than only dashboards built on clean transactional systems. Organizations with many contracts, claims files, survey answers or customer conversations may find this approach useful. So may those that want analysis and staffing support from the same small team.