Business Intelligence Companies & Consultants in Philadelphia, PA

CGPC Solutions is a Philadelphia-based technology management firm that operates as a managed service provider for small and mid-sized organizations, including non-profits. Its office sits on Fairmount Avenue in the Northern Liberties neighborhood, and the company supports clients throughout the country rather than only in the Philadelphia region. The firm says its work goes beyond conventional tech support.

It presents itself as a provider of value-added services meant to help companies grow and get more out of the systems they already own.

Business intelligence within a broader IT offering

For buyers comparing business intelligence vendors, the most relevant part of the CGPC portfolio is its business intelligence and ERP service line. This sits alongside programming, website work and SEO as part of the firm's development work, and the company describes these projects as investments that should pay back rather than as standalone technical exercises.

Its help desk and training program ties into the same goal: by building up staff technical skills, the firm aims to make organizations more data-aware and productive. Organizations looking for a dedicated analytics consultancy should note that BI is one part of a wider managed IT relationship, not the company's sole focus.

Services

• Business intelligence and ERP development
• Ongoing technology management with centralized monitoring
• Cybersecurity management, audits and remediation, including custom security policies and ISMS documentation
• Threat-aware, encrypted backup and business continuity planning
• Microsoft 365 and Exchange email administration
• Personalized help desk support and user training
• Strategic IT planning, asset management and procurement
• IP phone integration, plus creative, website and SEO management
• Technology relocation, server room build-outs and network infrastructure installs
• 3D design

How they work with clients

CGPC offers tiered support plans. The entry-level IT Essentials package includes health and security reporting, managed antivirus and backup. Higher tiers add active cybersecurity management, and the top tier is aimed at mid-sized firms with larger infrastructures and includes on-site response. Pricing is set per user, and the company does not require long-term contracts.

Each client gets a dedicated help desk team that learns its priorities. The firm compares its approach to a concierge service, handling everything from complex server and network problems to small daily requests such as formatting documents or setting up email signatures.

Its staff includes specialists in programming, network engineering and server administration, so it can take on unusual hardware and software environments. The company offers itself as an outsourced alternative to in-house staff, covering CTO-level planning, engineering and user support.

Background and credentials

The company reports more than three decades of experience supporting business technology across cloud, web and infrastructure. It holds an A+ rating from the Better Business Bureau and lists a team of 14 staff, 125 clients and 368 completed projects. Support is available around the clock.

CGPC is part of the Geekgroup family of companies, alongside sister brands Computer Guy PC Solutions and Ballista Creative. Its cybersecurity practice is designed to help clients pass insurance audits, with verified backup compliance and continuing audits once policies are in place.