Business Intelligence Companies & Consultants in Grand Rapids, MI

Arbor Solutions is an IT services and technology reseller based in Grand Rapids, Michigan. It focuses heavily on the IBM ecosystem, especially IBM Power Systems and IBM i environments. Buyers looking at Business Intelligence providers will find it is not a standalone analytics boutique. It combines business analytics services and analytics software with the infrastructure, hosting and support those workloads depend on. Its stated philosophy puts people at the center of how it delivers technology.

Business Intelligence and Data Capabilities

The firm's analytics practice helps organizations find ways to run more efficiently by working with their data. That work covers capturing information, governing it, structuring it, analyzing it and keeping it protected. Arbor Solutions also resells business analytics software and publishes content on IBM Data & AI.

This makes it a practical option for companies whose reporting and analytics needs are tied to IBM platforms. Because the same team handles the servers, storage and networks underneath, clients can address data and infrastructure questions with a single partner.

Services Offered

• Business analytics services aimed at operational efficiency
• Application development, including modernizing older systems and building PHP-based interfaces
• Cloud and hosting services, plus pricing, planning and migration support for IBM i and Intel workloads
• Business continuity and disaster recovery planning, assistance and testing
• Hardware and software maintenance for IBM, HPE, Dell, Fortinet and other manufacturers
• Third-party maintenance for older equipment through Service Express
• Network services and systems engineering
• Project financing through IBM Global Financing

Arbor Solutions works with clients from early planning through implementation and transition, and keeps supporting them afterward. A recurring theme is replacing heavy legacy setups with leaner, more flexible application infrastructure. Its recent writing reflects this, covering how IBM i applications can move to the cloud, what cloud service-level agreements actually cover, and how to plan an exit from a hosted IBM i environment.

Partnerships and Credentials

Arbor Solutions holds IBM Premier Business Partner status. The company notes that fewer than five percent of IBM partners reach this tier, and its relationship with IBM goes back more than twenty years. Overall, it reports more than thirty years of working with major hardware and software vendors. Its reseller and partner list includes:

• Fortinet
• VMware
• Microsoft
• Veeam
• Fortra (formerly Help Systems)
• Precisely (Mimix and iTera)
• Cybernetics
• Vertiv

For hosting and colocation, it works with CloudFirst and with Service Express, including Service Express's iInTheCloud division for IBM i.

This combination suits mid-sized organizations running IBM midrange systems that want analytics, application modernization, security, backup and hardware support handled together. Clients that would otherwise juggle several vendors may find it useful that one Michigan-based provider can advise on cloud options, arrange equipment financing and maintain older hardware alongside newer analytics and data projects.