Business Intelligence Companies & Consultants in Meridian, ID

Proklamate is an analytics and decision-intelligence firm based in Meridian, Idaho, in the Boise area. It now focuses on workers' compensation insurance. The firm uses artificial intelligence and data analysis to get the facts that drive claim costs to insurance teams sooner. Its clients include insurance carriers, state funds, third-party administrators, managing general agents and employers that self-insure.

Proklamate earlier described itself as a boutique, fractional business intelligence consultancy for small and mid-sized companies. Founder Curt Jones has written about that work on the company blog.

The problem it addresses

Proklamate argues that claim costs are largely set early, while the information needed to control them shows up late. Its site lists ten kinds of delay and ties each to a metric that insurers already report.

Examples include injury reports that arrive late, medical records and legal mail that are never linked to a claim file, unread return-to-work releases, and medical bills that pass review with duplicate or unbundled charges.

It also points to rising opioid prescriptions, reserve changes that come weeks too late, early signs of litigation, fraud patterns that span many files, open claims with no remaining exposure, and underreported or misclassified payroll.

Areas of focus

The firm connects each improvement area to an executive owner and a line on the income statement. The areas are:

• Loss prevention and lost-time claim frequency
• Claims intake, document indexing and cycle time
• Medical cost and bill review
• Disability duration and return to work
• Case reserve accuracy
• Litigation rates and defense costs
• Claim closure and aged inventory
• Fraud detection and referral speed
• Premium audit, agency performance, regulatory EDI reporting and pricing by segment

How it works with clients

New clients usually start with a short value review and then a fixed-fee Diagnostic that lasts four weeks. Proklamate states that the Diagnostic will find annual value of at least five times its fee, or the client gets a full refund. Prospective clients can also use a value model on the website.

They enter their own claim volumes, disability days, medical spend, litigation rates and staff hours, and the model estimates savings by lever. Those levers include shorter disability duration, more savings from bill review, fewer litigated claims and administrative time freed up for adjusters, nurse case managers, investigators and auditors.

What sets it apart

Proklamate builds its solutions inside the client's own technology environment, and the client owns the result. Its tools work alongside existing policy and claims platforms, so clients do not have to replace their core systems. The firm says its automated matching links incoming documents to claims in seconds, where it used to take minutes.

It reports medical and indemnity results separately, which is how workers' compensation is normally reported. It also notes that self-insured programs see the same gains as lower total cost of risk. For buyers comparing business intelligence providers, Proklamate is a specialist in insurance claims and underwriting data, combined with a fixed-scope way to start working together.