Business Intelligence Companies & Consultants in Honolulu, HI

Business Intelligence Analytics, LLC (BIA) is a Honolulu-based firm that delivers analytics as a service, packaging machine learning, deep learning and data science into tools that managers and frontline staff can use when making decisions. Rather than handing over raw models, the company focuses on putting predictive output in front of the people across an organization who need it, and it pairs its platform with consulting, visualization work and analyst training.

Analytic solutions

BIA's offerings center on three named solutions. Deep Forecasting runs many statistical time-series models, each with varied settings, in a machine-learning-driven competition so that the strongest performer is chosen for each metric and business segment without manual trial and error.

Its Deep Learning solution produces predictions while also explaining which input factors drive a given result, so clients can see what actions are likely to change an outcome instead of relying on an opaque model.

Deep AutoML is delivered as a coaching engagement in which BIA teaches client staff to use automated machine learning to locate well-suited models for their own business questions.

Services

• Advisory services: help scoping, building and rolling out advanced analytic applications, working alongside in-house data scientists or teams new to analytics
• Visualization solutions: converting fixed reports into interactive dashboards that let users explore their business data
• Training: an analytics framework and hands-on online workshops aimed at making analysts productive on real problems quickly
• Academic instruction: a hands-on graduate-level analytics course teaching applied techniques

Industries and case studies

Healthcare is a clear specialty. Published case studies describe forecasting emergency room visits by level of care across multiple facilities and a deep learning model that flags hospital patients at risk of developing sepsis.

A financial example describes a portfolio management application that took risk data previously trapped in spreadsheets, applied predictive analytics and presented the results visually to business users. The firm encourages prospects to start by describing the business problem they want solved or to request a demo, and it frames engagements around return on investment through cost savings.

Team and background

The company was co-founded by Charlotte Marciel, who serves as CEO and managing partner, and Joseph Hawkins, its Chief Scientist. Marciel brings more than two decades in business intelligence on both the business and IT sides, including clinical and financial analytics, experience with clinical episode groupers, and data warehouse and data mart architecture work at HMSA, Hawaii's largest health insurer.

Hawkins works in R, Python and the MicroStrategy platform, built an enterprise-wide IBNR forecasting application that picks the best model per segment, has spoken on deep learning at MicroStrategy conferences, and has taught graduate courses in business statistics and accounting analytics at the University of Hawaii's Shidler College of Business.

Chief Technology Officer Rick Pechter adds more than 30 years of enterprise platform engineering, with patents in multiprocessor architecture from his time at Teradata, data science work at MicroStrategy, contributions to the PMML standard and to the open-source R project, plus regular conference speaking and instructor-led training.

For buyers comparing BIA with other business intelligence providers, the main distinctions are its focus on explainable predictive models, automated model selection for forecasting, deep domain experience in health insurance and hospital analytics, and a strong teaching orientation that aims to leave client analysts more capable after an engagement.

DataTouches is a data and AI consultancy that helps operationally complex organizations turn scattered business information into a unified layer for analytics and automation. Its work spans the full journey from linking source systems to deploying software agents that take action on the results, positioning the firm as a partner for companies that want more from their data than static reports.

Approach and Methodology

The company organizes its offering around five connected disciplines that it describes using a double-helix metaphor. Engagements typically move through a sequence of steps: ingesting and cleansing data from every relevant source, building a semantic model that AI tools can reason over, surfacing answers and forecasts, letting agents carry out decisions, and finally extending automation to physical equipment.

Clients are encouraged to think of the process like constructing a building, where a solid data foundation comes first, trusted reporting forms the structure, and autonomous workflows sit on top.

• Data orchestration: database architecture, centralized SQL environments and integrations with Power BI, Power Apps and core business systems, supported by a library of more than 300 connectors
• Semantic modeling: a single governed definition for each metric, version-controlled business logic and a knowledge graph prepared for large language models
• AI analytics: Power BI dashboards, plain-language querying, predictive forecasting and automatic anomaly detection
• Agentic automation: multi-step workflows and micro-automations across departments, with human approval checkpoints set by the client
• Robotics layer: IoT, PLC and robotics integration, vision-guided tasks and digital-twin monitoring

Applications, Agents and MCP Connectors

Beyond its staged engagements, DataTouches builds full custom applications that combine new and existing data to address a particular operational problem, and it deploys and maintains those applications for the client. Its most advanced projects involve coordinated multi-agent systems designed for cross-functional, high-stakes processes.

The firm also creates governed connectors based on the Model Context Protocol, allowing assistants such as Claude, Microsoft Copilot and ChatGPT to query, summarize, monitor and trigger workflows using a company's verified data, including data already modeled in Power BI.

Industries and Results

The firm focuses on businesses where field operations and logistics create demanding data needs. Construction and specialty trade contractors are a core audience, with work covering job costing, work-in-progress tracking and operational reporting. Moving, logistics and relocation companies use its services for fleet, dispatch and live visibility.

It also lists healthcare, HR platforms, charter services, retail and non-profit organizations among the sectors it supports. As an example of measured impact, the company reports that one engagement freed up 884 hours annually for ELCCO Electric.

For buyers comparing business intelligence providers, DataTouches stands out for pairing a Microsoft-centric reporting stack with an emphasis on AI readiness and automation, rather than stopping at dashboards. Prospective clients can request a 30-minute demonstration that uses their own data instead of a slide presentation.

Hawai?i Integrated Analytics LLC, known as HIA, is a Honolulu-based research and analytics firm that helps organizations across the islands make sense of program and population data. Its clients are mostly mission-driven: nonprofits, government agencies, research institutions and community organizations working on housing, education, health and social services. For buyers comparing Business Intelligence providers, HIA is a specialist that pairs evaluation science with custom data visualization. It does not operate as a general-purpose software reseller.

Analytics and reporting services

The firm's offering centers on four core practice areas. Each one aims to turn raw program information into evidence that leaders can act on:

• Personalized dashboards: bespoke visual reporting tools built around the indicators each client cares about. They are designed so that non-technical audiences can read trends and use them in planning and storytelling.
• Return on investment analysis: tying program results to financial and social outcomes to show where funding produces value and where it could be redirected.
• Health impact assessments: studies of the physical, mental and behavioral effects of policies, place-based projects and community interventions. These studies extend to workforce and economic measures such as job training and schooling.
• Social network analysis: mapping ties among people, agencies and communities to find influential actors, gaps in coordination and openings for new partnerships.

HIA also carries out program evaluations and broader impact assessments with an equity focus, combining quantitative methods with community input.

Project experience

The company's portfolio shows how these services work in practice. A notable example is the Maui SERG Dashboard, which tracks the delivery of emergency behavioral health support to residents affected by the Maui wildfires. HIA is also involved in a large Maui wildfire exposure study that follows survivors' long-term physical and psychological wellbeing. The firm reports engaging more than 1,000 people through that work.

Other listed projects include:

• Youth development through farming with MA?O Organic Farms.
• A food bank effort to improve meal distribution using data.
• Maternal and child health programming.
• A chronic disease reduction initiative called SLIM.
• The Men of PA?A program for Native Hawaiian men.
• The Hi?a Ola at-home gut microbiome testing initiative.

The site cites results such as a 60 percent drop in diabetes risk from a youth nutrition program. It also reports yearly savings of $120,000 linked to community-led health interventions.

Approach and background

HIA describes itself as a multidisciplinary group of strategists and researchers with expertise spanning analytics, research and public health. Its stated mission is to make complex data understandable and usable so that communities can improve wellbeing and equity. A defining trait is that the team weaves Native Hawaiian values and cultural traditions through each project, from design to interpretation.

It co-designs assessments and tools with stakeholders and works in the field alongside local leaders and grassroots groups. It also emphasizes accessibility so that findings reflect local priorities.

HIA suits organizations seeking dashboards or impact analytics in Hawai?i, particularly in public health, social services or disaster recovery. It combines technical reporting with culturally informed evaluation, a pairing that generic BI vendors typically do not provide. Its business is services-based, and its website does not list resold software products.

TDC International is the trade name of The Database Consultants, LLC, a Honolulu company that provides software consulting and technical staffing to organizations in Hawaii. It has worked with island clients since 2004. Its practice centers on the data layer that business intelligence relies on: how databases and data warehouses are planned, built and maintained, and how enterprise systems and custom applications supply and consume that information.

Data Foundations for Reporting and Analytics

For buyers comparing business intelligence providers, the most relevant offering is database design and support. The firm architects relational databases and data warehouses, and it argues that getting the design right at the start saves an organization from expensive corrections later. After the initial build, TDC continues with database administration and support.

A project manager on a Hawaii Department of Transportation GIS data project credits the firm with dependable database support for over nine years. A database administrator at Hawaiian Electric Company describes TDC as a proven IT services partner for the past seven years.

Core Service Areas

• Database and data warehouse design and architecture
• Ongoing database administration and support
• ERP implementation, backed by about ten years as an Oracle partner
• Application development, customization and testing
• Microsoft SharePoint work, including workflow automation, document and content management, application access portals and team collaboration
• IT consulting and staff augmentation

How TDC Works With Clients

The firm views software work as a human challenge as much as a technical one. Before development begins, its team talks with the key people in a client organization, watches how work is done today and clarifies what the new system should accomplish. Each build is accompanied by a rollout plan covering end-user training, governance and continuing support.

That matters when new reporting tools or data platforms must be adopted across several departments. TDC offers a complimentary initial consultation so prospective clients can decide whether its services suit them. Its senior SharePoint specialists have implemented the platform since its first release, SharePoint 2003 (WSS 2.0).

Clients and Sectors Served

TDC serves nonprofits, higher education, local and federal government bodies, and commercial companies. Endorsements published by the firm come from Hawaiian Electric Company, the Hawaii Department of Transportation, Aloha Air Cargo and the University of Hawaii at Manoa. The university's data and technology services executive praised the professionalism, customer service and business acumen shown on a Microsoft SharePoint project.

The firm also operates a section devoted to government clients, and it states that it is a partner and authorized reseller for a set of product lines, though the lines are not itemized in the text reviewed here.

Team and Community Ties

Projects are staffed with senior-level experts whose experience averages more than fifteen years in their fields, gained while serving local, national and international organizations. Because the company is based in Hawaii, it says it tries to stay close to the local technology community, which it calls its IT ohana.

Its memberships and affiliations include HICTA, the Hawaii branch of AFCEA, and the Aloha Chapter of the National Contract Management Association. For organizations seeking local Oracle, database and data warehouse knowledge as the groundwork for analytics, TDC offers experienced consultants and a record of work with well-known Hawaii institutions.

Upspring is a Honolulu consultancy that blends digital services with data work, and it places analytics at the center of how it advises clients. It has operated since 2008 from an office in downtown Honolulu and has served organizations from small companies to larger enterprises across a variety of sectors. Upspring belongs to aio Digital Group, a set of affiliated Hawaii companies. Its sister firms include Library, a creative and design studio, and aMC, a marketing and communications team.

For buyers evaluating business intelligence partners, the firm's core argument is that a traditional agency focused only on outputs such as site design or ad campaigns cannot see the whole picture. Upspring instead combines data integration and analysis with reviews of system infrastructure and back-office processes.

The aim is for its recommendations to reflect how the entire operation affects customers and results. Its staff brings together expertise in database engineering, marketing strategy, business and finance consulting, and experience design, and these specialists collaborate on engagements.

Business intelligence and analytics services

The analytics practice covers the full chain from collecting information to joining sources and interpreting them, with the goal of guiding decisions and forecasting outcomes. A notable emphasis is behavioral segmentation. Rather than relying on age, gender or location alone, Upspring helps companies group customers by how they actually act.

For online retailers, the team helps set conversion rate benchmarks broken out by marketing channel, demographic segment, device type and product category. Its consulting work turns this evidence into strategies that support company goals.

Analytics is supported by a broader set of technical and marketing offerings, including:

• Strategy consulting grounded in measurable evidence
• Collecting, integrating and analyzing data, plus predictive insight
• Online commerce advice, from choosing a platform to fulfillment planning and integration with point-of-sale systems
• Marketing programs aimed at list growth, online sales and conversions
• Tuning for slowing internal systems or websites, covering quick fixes and longer-term plans
• Custom systems plus web and mobile applications built by an in-house team
• Website strategy and architecture, including work on prominent Hawaii sites
• Hosting management and security administration
• Accessibility reviews using assistive technologies and testing tools

Team and background

The Upspring team is led by Jaime Kinoshita Oliveira, president of aio Digital. Aaron Namba serves as vice president of software and R&D and as systems architect. Project manager and developer Meshal Albaiz, developers Justin Mar and Bryce Saito, and AI solutions analyst Tassia Corcoran round out the group. The last of these roles signals attention to artificial intelligence work.

The accessibility practice is relevant to federal agencies and to organizations that sell to them or receive federal funding. These include public schools, public universities, and some nonprofits and financial institutions.

What distinguishes Upspring is that it pairs analytics expertise with hands-on engineering, hosting and marketing capabilities in one firm, backed by affiliated creative and communications teams. Its culture draws on Hawaii's local values, which the parent group views as worth sharing both in the islands and beyond. Organizations in Hawaii that want analytics tied directly to their websites, commerce platforms and operations may find this integrated model a practical fit.