Business Intelligence Companies & Consultants in Jacksonville, FL

DataBrains Inc. is a data and analytics firm in Jacksonville, Florida, with an office on Bartram Park Boulevard. It builds its business intelligence practice around Tableau. The company is a certified partner of Tableau, Snowflake and AWS.

It works with a wide range of organizations, from small companies just starting to report on their data to large enterprises that need complex, high-availability reporting across the whole business. Its team says it has decades of experience setting analytics strategy inside large enterprises.

Services and offerings

Most of the firm's work falls into a few service lines. Together they cover the full life of a BI program, from early planning to day-to-day operations:

• Strategy: tying analytics projects to business goals and setting a direction for the data program
• Tableau consulting and development: dashboards, visual analysis and Tableau Server design
• DataBrains Analytics Service: a fully managed BI offering that grows with the client's reporting needs
• Managed services: running Tableau environments in the cloud, including upgrades, user administration, backups and replication across AWS resources, plus round-the-clock monitoring and incident response
• Data services: data architecture, moving data to the cloud and migrating off older platforms
• Tableau training: helping staff adopt the tool and use it more widely

The firm also offers a proprietary FastTrack program. It is designed to speed up implementation so that clients see working dashboards soon after a project begins. The managed service is aimed at companies that don't want to run their own analytics platform, so their internal IT teams can stay focused on other priorities.

Industry focus

DataBrains has dedicated practice pages for several sectors. In healthcare and life sciences, its work includes executive dashboards built on EPIC data, better EHR and EMR reporting, population health analysis, fraud and compliance review, data consolidation after mergers, and moving off legacy BI tools.

In retail and hospitality, the team covers formats from big-box stores and online-only retailers to restaurants, grocery and travel. Typical topics include customer segmentation, pricing, store operations, labor planning, category management and choosing sites for new locations. The firm also serves utilities and energy companies, financial services firms and real estate businesses.

Its published case studies show the kind of projects it takes on. For Atmos Energy, it moved reporting that covered hundreds of metrics from Necto Panorama, a cube-based platform, to Tableau. For Koozie Group, its consultants built a large set of dashboards while keeping in close contact with the client. It also describes work related to the Blue Cross Blue Shield Health Index, which draws on data from more than 41 million members.

Team and approach

The firm presents itself as a long-term advisor rather than a one-off vendor. It says it measures success by the business results its clients achieve. The team includes senior analytics consultants, Tableau developers and a Tableau Server architect. One team member came from institutional research in higher education, where he replaced an older reporting tool with Tableau.

Buyers looking for a Tableau-centered partner that can handle strategy, build-out, cloud hosting and staff training in one engagement may find DataBrains a good fit.