Medical Billing Companies & Consultants in Parkersburg, WV

Physician's Business Office, often shortened to PBO, is a medical billing and physician practice management firm based in Parkersburg, West Virginia. It works with physicians and mid-level providers across West Virginia and Ohio. Its clients practice in hospitals, private offices, nursing homes and behavioral health programs. The firm's central aim is to take billing and administrative work off clinicians so they can spend more of their day with patients.

Billing and Revenue Cycle Services

Revenue cycle management is the core of PBO's offering. The team reviews a practice's revenue process from the first charge to final payment. This review checks that services are captured and that reimbursement is maximized. Claims are filed electronically through the Athenahealth platform, and PBO handles both primary and secondary insurance submissions.

Claim validation software flags incomplete claims within a day of submission, so they can be corrected before processing. The firm says this approach reduces denials and shortens the time a practice waits for payment. It also says it works to lower days in accounts receivable.

• Revenue cycle management and charge capture review
• Medical coding, including certified coders placed onsite
• Primary and secondary insurance claim submission
• Claims follow-up and denial reduction
• Credentialing and compliance support
• Electronic medical records implementation and ongoing support
• Management services organization offerings
• Practice consultations, physician coaching, staffing and training

How They Work With Practices

PBO describes its work as custom rather than one-size-fits-all. Each engagement is built around the needs of the specific practice. Prospective clients can start with a free practice analysis, which helps the firm learn how the office runs before it recommends anything. Staff work from the Parkersburg headquarters or directly at client sites.

Some practices therefore get billing and coding expertise on their own premises without adding employees to their payroll. A chiropractor quoted on the site credits an onsite certified coder with improving accuracy and collections. A family practice physician points to faster collections and stronger cash flow.

Background and Team

The company's roots go back to 1960, when Parkersburg physicians founded United Anesthesia, Inc. That group later incorporated as Associated Anesthesiologists, Inc. and added a pain management subsidiary. The group then chose an IDX information system that could support billing for other independent physicians as well as its own anesthesia practice.

According to the site, PBO was formed in 1997 as an independent billing and practice management company. A 2007 restructuring made it a separate stand-alone business that contracted with the anesthesia group and other clients. PBO reports serving more than 60 clients.

The company employs more than 30 people, including over 20 specialists in coding, billing, claims follow-up and electronic records. President Jeff Matheny is a certified medical practice executive with more than two decades in healthcare management, including 16 years in physician practice management.

Electronic Medical Records Manager Jill Redinger-Beane oversees EMR presentations, rollouts and follow-up support for practices already using electronic records. Her background includes pharmaceutical sales and a degree tied to West Virginia University. For buyers comparing billing vendors, PBO combines a long regional history with onsite coding options and a broad set of practice management services.