Medical Billing Companies & Consultants in Huntington, WV

Medical Claims Assistance, Inc., known as MCA, is a medical billing company based in Huntington, West Virginia. It works in one narrow part of healthcare finance: billing for the ambulance and fire industries. It is a specialty firm rather than a general biller for medical practices, which makes it most relevant to organizations whose revenue depends on emergency medical transport and fire-based EMS.

Who MCA Serves

MCA's clients are emergency response organizations that need their services billed correctly and carried through to payment. The company's website cites more than 150 satisfied customers, a substantial base for a firm with such a focused specialty. Those customers fall into two broad groups:

• Ambulance services and other providers of emergency medical transport
• Fire departments that bill for their emergency response work

The company's own wording is that these customers can trust it to remain a leader in its field. That is a statement of intent and a claim about its record, and it speaks to the confidence the firm hopes to earn from agencies that hand over their billing.

Focus and Services

The company's work is billing for the ambulance and fire industries. In practice, that means:

• Billing for ambulance and emergency medical transport services
• Billing for fire departments and their emergency response activity

Because MCA takes only these kinds of accounts, its attention stays on the billing needs of emergency responders instead of being spread across a wide mix of medical specialties. The website does not lay out a step-by-step description of how client engagements run, so prospective customers will want to ask the company directly how onboarding and day-to-day work are handled.

An In-House Product

One distinctive point is that MCA develops its own product. The company explains its reasoning plainly: it builds the product because it, and many others, depend on it. This suggests the firm does not simply rely on outside tools, and that the people who use the product in daily billing work are closely tied to the people who create it.

For a client, that can mean working with a provider that has a direct stake in how well its own system performs.

Background and What Sets MCA Apart

MCA describes itself as a ground-breaking pioneer in ambulance and fire billing. Its stated attitude is that it does not try to keep up with competitors, because it enjoys staying ahead of them. In other words, the firm presents itself as a leader that anticipates developments in its field instead of reacting to them.

The company is located on 4th Avenue in Huntington, West Virginia. Taken together, its exclusive concentration on ambulance and fire billing, its own product and its customer base of more than 150 make up the main case for considering MCA.

Medical Practice Management Solutions, often called MPMS, is a practice services firm based in Huntington, West Virginia. It works with physicians, clinicians and provider groups. The company is locally owned and run, and it presents itself as a back-office partner for medical offices. Its aim is to take on the business side of a practice so that doctors can spend their time on patient care. MPMS works with established practices and with providers who are just opening their doors.

Why practices turn to MPMS

MPMS points to the pressures facing physician offices today. Reimbursement rules keep changing, billing has become harder, and regulations add cost. The company says these forces have cut revenue and squeezed margins for many practices. Its answer is a management team with long healthcare experience, backed by set methods and connected technology, to help practices run their finances better.

The firm stresses personal service: clients get a real person who knows their account when they call, and help is there when they need it.

Billing and revenue cycle services

Medical billing is the core of what MPMS offers. Its website and company listings describe it as a full-service billing and practice management firm that files claims electronically and manages accounts receivable for its clients. Its clients are mainly private-practice, fee-for-service physicians in a range of specialties who see patients both in the office and in the hospital. Practices thinking about outsourcing can ask for a free review of their receivables before they commit. Its main offerings include:

• Outsourced medical billing and claims submission
• Accounts receivable management and collections
• A free AR analysis for prospective clients
• Provider credentialing
• Consulting for current practices and for new practice start-ups
• Accounting and payroll services
• Healthcare IT support and software or app development

Software and technology

MPMS also sells, sets up and supports technology. It resells Henry Schein's MicroMD practice management and electronic medical records software as a platinum-level value-added reseller. The company notes that MicroMD is certified for meaningful use attestation and can be adapted to each practice and to each provider. MPMS trains staff on the system and acts as the direct support contact.

It says its team has worked in the program for about five years. It also offers IT support and hosts systems in a secure data center. Its website shows partner badges for Practice Insight and a solutions advisor program.

Background and approach

Business listings show that the company was founded in 2010 and has grown into a mid-sized team in Huntington. MPMS describes its staff as experienced people with deep knowledge of healthcare operations. Besides billing, the firm offers accounting, consulting and data analytics, so a practice can hand several administrative jobs to a single provider.

For buyers comparing billing companies, MPMS stands out for combining revenue cycle work with EMR reselling, IT hosting and bookkeeping, all from a local office close to its clients.

ProBill is a medical billing firm based in Huntington, West Virginia. It works mainly for emergency medicine physicians and the groups that staff hospital emergency departments. It does not try to cover every specialty. Instead, it has built its business around the coding and billing needs of emergency care, which suits physician groups who want a partner that knows how emergency visits are documented and paid.

Background and Ownership

An emergency physician from the Huntington area started ProBill in 1979, and the company is still owned by physicians. Its site once marked more than four decades in business. ProBill says its staff together have more than a century of billing experience, and it serves clients in many parts of the country, not just West Virginia. For buyers, physician ownership may mean the company's leaders understand the clinical side of the claims it handles.

Services for Physician Groups

ProBill's main job is to take emergency department billing off physicians' hands so they can spend their time on patients. The company says it aims to keep this work cost-effective as reimbursement grows more complicated. Its work is divided among several teams:

• Professional coders who assign codes to emergency department encounters
• Revenue specialists assigned to client accounts
• Provider relations staff who manage the practice relationship
• An in-house IT department that supports the billing systems
• Customer service staff who answer billing questions

ProBill also gives clients performance data through metrics and dashboards, so physician leaders can follow results instead of waiting for occasional summaries. Practices thinking about a switch can ask for a free analysis of their current billing before they commit.

Approach to Clients and Patients

The company presents personal service and billing accuracy as the values that set it apart. On its site, it lists value and quality among its core principles. An emergency medicine chair at a Michigan hospital, quoted on the home page, praises ProBill's coding expertise, its focus on long-term client relationships, its reporting tools and its responsiveness. This suggests the firm sees itself as an ongoing partner, not just a back-office processor.

ProBill also deals directly with the patients its clients treat, which matters because patients' experience reflects on the physician group. Patients can call a dedicated service line, read FAQs about general billing, insurance, Medicare and payment, and pay balances by credit card through a secure online portal. For emergency medicine groups comparing vendors, ProBill's main strengths are its decades of focus on one specialty, its physician ownership, its team-based account handling and its reporting for clients.