Medical Billing Companies & Consultants in Racine, WI

Lindencrest Billing Service, LLC is a medical billing company based in Racine, Wisconsin, that takes on the claims and reimbursement work of healthcare providers. Its core offer is simple: a practice hands its billing over to Lindencrest so that clinicians and front-desk staff can spend their time on patient care rather than on insurance paperwork.

The firm is set up to work with practices of differing sizes and workflows, and it offers several levels of engagement rather than a single fixed package.

Engagement options

Buyers can choose how much of the revenue cycle they want to outsource. At the most complete level, Lindencrest manages the full billing process from start to finish. Practices that prefer to keep claim creation in-house can generate claims in their own practice management system and then rely on Lindencrest for posting payments and chasing outstanding balances afterward.

A third option is aimed at offices that only need help getting claims out the door: staff build a batch of claims in their existing software and upload it to a secure Lindencrest site, from which the company forwards the batch to the clearinghouse.

This flexible structure means a clinic does not have to replace its current software to work with the firm.

Services offered

Across these arrangements, the work Lindencrest performs includes:

• Full-service medical billing management
• Charge and claim data entry
• Electronic claim submission to primary and secondary payers
• Follow-up on rejected and denied claims
• Payment posting
• Insurance follow-up phone calls
• Patient statements
• Billing and financial reports

Taken together, these cover most of the back-office tasks between the patient visit and the final payment, which is useful for smaller practices that lack a dedicated billing department.

Clients and background

Although the company operates from a single office in Racine, its client base reaches beyond the immediate area; one published testimonial comes from a chiropractic clinic in Green Bay, which credits a Lindencrest staff member named Mary with handling its billing in a timely, knowledgeable and courteous way.

That example suggests the firm is comfortable serving chiropractors and other independent providers elsewhere in Wisconsin, with work handled electronically. Lindencrest has held Better Business Bureau accreditation since December 2010, and its office keeps regular weekday business hours, with meetings at other times available by arrangement.

For buyers comparing medical billing vendors, Lindencrest's main distinguishing points are its modular service choices, its willingness to work within a practice's existing management software, and the personal, small-firm style of service reflected in client feedback. Practices looking for a Wisconsin-based partner that can either take over billing entirely or simply fill gaps in an in-house process may find it worth a closer look.