Medical Billing Companies & Consultants in Delafield, WI

MED Management is an outsourced medical billing firm based in Delafield, Wisconsin, that has handled billing for physicians since 1972. The company works with doctors, behavioral health providers and a range of other specialists, and it takes on clients across the United States rather than only in its home state.

Behavioral health billing is a particular emphasis, and the firm presents itself as a partner for mental health practices that want their reimbursement handled by an outside team. According to the company, most of its growth over the decades has come from referrals by satisfied clients rather than from heavy marketing.

Services for Practices

The core offering is end-to-end revenue cycle management. MED Management prepares and sends claims on a weekly schedule and records incoming payments on the same cadence, which is meant to give a practice steady and predictable cash flow. Insurer payments are deposited straight into the practice's own business account, so the provider keeps control of its funds.

When a claim remains unpaid after 45 days, staff send tracer claims and place follow-up calls to the payer to keep receivables from aging. For balances that go delinquent, the firm follows a collection policy built around letters and steps that the practice approves in advance.

• Weekly claim preparation and submission
• Weekly posting of receipts with direct deposit to the client
• Tracer claims and phone follow-up on claims unpaid at 45 days
• Pre-approved delinquency letters and collection actions
• Handling of questions from insurance carriers and patients
• Weekly charge and receipt reports
• Month-end and year-end financial reporting

How the Firm Works with Clients

Communication is a central part of the arrangement. The billing team responds to claim questions from both payers and patients, which takes that workload off the practice's front desk. A voicemail line is open around the clock so messages can be left at any hour, and the company states that every call receives a response.

Clients receive weekly summaries of charges and collections, along with fuller reports at the close of each month and each year, giving physicians a regular view of how their practice is performing financially and where revenue may be lagging.

Approach and Background

The company describes its philosophy as deliberately simple. It rests on dependable billing technology, knowledge of coding and regulatory requirements, quick turnaround on reimbursement, and attentive follow-through with both the provider and the provider's patients. Customer service is positioned as a key differentiator, with the firm stressing thorough follow-up rather than a hands-off model. Its website also introduces Dr. Dixon as part of its presentation to prospective clients.

For buyers comparing billing vendors, MED Management stands out mainly for its long operating history of more than five decades, its focus on behavioral health alongside general physician billing, and its structured weekly rhythm for claims, payments and reporting. Practices that value consistent cash flow, transparent reports and a clearly defined collections process may find its model a good fit. Prospective clients can schedule an appointment with the firm to discuss whether its services match their specialty and volume.