Medical Billing Companies & Consultants in Seattle, WA

STAT Medical Billing Service, Inc is a Seattle-based billing firm. It handles reimbursement work for healthcare providers, with podiatry as its main specialty. The company works within the Medicare Region 7 Jurisdiction F area. It presents itself as a local alternative to large outsourced vendors and to the billing modules bundled into electronic health record systems. Practices that are unhappy with an integrated EHR billing arrangement, or that face unexpected costs from one, are a group the firm addresses directly.

Background and Team

Rachel Greenberg, who serves as president, founded the business after her husband, podiatrist Joseph Greenberg, DPM, dismissed his in-house biller. That decision led her to take over billing for his practice, and she later opened the service to other clinicians.

Because she came to billing from the practice owner's side, she approaches the work as someone whose own income depends on it. Her team includes three account managers, Abby Cowan, Nelly Gazarova and Rani Mudaliar-Hall, along with office assistant Kevin Bui. Client testimonials come from foot and ankle clinics in places such as Coupeville and Mercer Island.

Some of these clients describe relationships lasting close to ten years.

Services

The firm takes on the full billing cycle so that office staff do not have to chase claims themselves. Its offerings include:

• Podiatric billing and coding
• Claim submission, with the ability to accept claims in multiple formats
• Ongoing follow-up on denied, difficult and aging claims
• Appeals and disputes with insurers
• Responding to patient questions about their bills
• Detailed or summary reports on billing and receivables
• Billing for nursing homes, home health care, and inpatient and outpatient hospital and ambulatory surgery center procedures

How They Work With Clients

Fees are calculated as a share of collected receipts, so the company earns revenue only when its clients are paid. The firm cites this as a built-in reason to keep working on hard-to-collect accounts. It also states that it charges no hidden fees. Onboarding is hands-on. One client reports that Ms.

Greenberg traveled across the state to meet his staff and set up the account in person. Others say she trained their offices on correct billing habits that help avoid payment delays. One practice credits the service with a 30 percent drop in denials and submission lag. Staff receive ongoing education on code updates, LCDs, payer trends and compliance requirements.

What Sets Them Apart

The company reports that its accounts receivable figure sits near 3 percent, well under the commonly cited threshold of 15 percent. It also emphasizes its willingness to confront payers. In one case, a major insurer demanded repayment of more than 15,000 dollars from several of its clients. Ms.

Greenberg escalated the matter to CMS, provider relations, the insurance commissioners of two states and a congressional office. The full demand was ultimately withdrawn. For podiatry groups and similar small to mid-sized practices, the firm offers a specialized local team that uses dedicated billing software and does its own follow-up.

It also aims to relieve providers of the cost of keeping in-house billing employees and systems.