Medical Billing Companies & Consultants in Portsmouth, VA

1st Choice Medical Billing is a medical coding and billing firm in Portsmouth, Virginia. It works for healthcare organizations across the Hampton Roads region, including individual physicians, clinics, hospitals and larger health systems. The company says it can support practices at any stage, from newly opened offices to established groups that want to change how they collect revenue. Its team brings more than three decades of combined experience in billing and revenue cycle work.

Billing and Revenue Cycle Services

The firm handles the main steps of a claim for providers, from entering charges through payment and follow-up. Its published services include:

• Charge entry
• Insurance eligibility verification and prior authorization
• Claim submission to payers
• Claims tracking and follow-up
• Denial management
• Fee schedule updates
• Practice reporting
• Medical coding

On top of routine claims work, 1st Choice offers revenue cycle management consulting. This covers a practice's income sources and payer mix, its fee schedules, its coding patterns and its payer contracts. The company also offers compliance support for owners who have hit a billing crisis and need to get operations back on track while keeping the practice open. Its wider offering also includes consultations and financial analysis of the whole business.

Specialties Served

The company works with many outpatient and community-based specialties, including podiatry, primary care, family medicine, internal medicine, cardiology, pulmonology, psychiatry, psychology, counseling and home health. Staff members list their own focus areas. The billing and coding specialists cover behavioral health, OB/GYN and general practice, and the office manager has experience in behavioral health and rheumatology. This may suit mental health practices and primary care offices that want a biller who knows their types of claims.

How They Work With Clients

1st Choice describes its method as four steps: study the practice, find the problems, recommend fixes, then carry them out. The firm aims for long-term relationships and stays available to consult as questions come up. New clients can ask for a free consultation, in which the team reviews their company information.

The firm says clients can cancel at any time, so practices can try outsourced billing without a long commitment. It also states that it is fully licensed and meets compliance requirements.

For technology, the company uses cloud-based tools meant to speed up billing work and protect patient data under HIPAA rules. It also builds custom billing setups for individual practices. It says it keeps up with new technology and industry trends and has certified expertise across several specialties.

Background and Team

The firm is based on Tyre Neck Road in Portsmouth and is open on weekdays. Its named team is small: two billing and coding specialists and an office manager. The company says its staff also have backgrounds in government regulation, finance, sales and marketing. It reports a growing list of long-time clients, many of whom send their colleagues its way. That makes it an option for Hampton Roads practices that want a local billing partner focused on ongoing relationships.