Medical Billing Companies & Consultants in Guaynabo, PR

MD Billing Services is a Puerto Rico revenue cycle firm that handles claims for healthcare providers. It is based at Metro Office Park in Guaynabo, in the San Juan metropolitan area, and the company says it also has a presence in Fajardo. It takes on clients anywhere on the island.

Its work covers four connected areas: claim submission, payment reconciliation, collections and coding of health services. It describes itself as having 18 years of experience in the field. Its clients include medical practices and other providers that want to hand off insurance billing instead of keeping it in-house.

Services offered

The firm's offering is service-based and does not include software or hardware products. Its main lines of work are:

• Medical billing: claims go out to payers within 72 hours of the firm receiving the provider's information
• Reconciliation and collections: following up on payments to get money in faster, plus production and accounts-receivable aging reports
• Medical coding: done by coders who hold AAPC certification
• Monthly internal audits: a regular review of each client account
• Payer updates: keeping providers informed as health insurance plans change their rules

How they work with clients

The company focuses on collecting what providers are owed, not just on sending claims. Each provider gets a monthly report on how its billing is doing. The fixed 72-hour turnaround gives practices a clear timeline for when claims will be filed after they send in documentation.

The firm says it uses certified professionals to reduce claim errors and the chance of lost revenue. The monthly audits and payer-change updates are meant to keep practices in step with insurers. Client testimonials describe the staff as easy to reach when a doctor or front-desk employee has a question.

Some clients mention account staff by name, and several mention the founder, Moraima Díaz.

Specialties and clients served

MD Billing Services says it works with providers of every specialty. The client feedback on its site reflects that range:

• A physiatry and sports medicine rehabilitation practice
• A dental office that uses the firm for billing and reconciliation
• A diagnostic X-ray and body imaging center in San Germán
• A family medicine institute
• Individual physician offices

Several of these clients say they have stayed with the firm for years. Some relationships date back to 2018 and 2019, and one began in 2022. Clients report better capture of billed procedures, fewer billing errors and more up-to-date accounts after switching to the firm.

What sets them apart

Buyers comparing billing vendors in the San Juan area may want to note several points. The firm has a written turnaround commitment for claim submission and AAPC-credentialed coders. It also includes a monthly audit and reporting routine in its service. It has worked in the Puerto Rico market for many years and handles both medical and dental practices across the island. That may suit groups whose locations or specialties span more than one region or type of care.