Medical Billing Companies & Consultants in Wellsville, PA

Allstar Medical Billing, LLC is a small, family-owned billing firm based in Wellsville, Pennsylvania, in York County southwest of Harrisburg. It handles revenue cycle and credentialing work for healthcare providers. The company's main selling point is that it keeps all billing and patient data inside the United States. It says it will never send client work to offshore vendors, so practices worried about where their patient information goes may want to look at it.

Services

The firm covers the main steps of getting a practice paid, from coding a visit to collecting the money. Its published services include:

• Medical coding and charge entry
• Preparing and submitting claims to payers
• Posting payments received from insurers and patients
• Following up on unpaid or denied claims
• Provider credentialing with insurance plans
• Billing plans set up for each practice

Allstar says its billing software connects with a practice's electronic health record system, so coding and claims move between the two without extra steps. The team says it keeps up with changes in payer rules and industry guidelines to keep claims accurate.

How They Work With Clients

Allstar does not use one standard package for every client. It builds each plan around the practice's size, specialty and budget. Every client gets a dedicated account manager who answers billing questions. The company says it judges its own success by how happy clients are, and it reports that it has helped practices of different sizes raise revenue and make fewer billing mistakes. A testimonial from an ear, nose and throat practice in Texas says owner Ruth Heller turned around a practice that was losing money. It also says she collected old claims that had been written off as lost and was available outside normal business hours.

Background and Team

Ruth Heller founded the company after working for other billing firms. A longtime physician client followed her when she left, which led her to start her own business. She has more than 30 years of experience in medical billing. She runs the firm with family members and long-serving colleagues:

• Kailey Zerbe, Vice President and partner, who strongly supports keeping billing jobs in the United States
• Elizabeth Walters, Administrative Director and Ruth's daughter, who has more than a decade in billing and 19 years as a certified nursing assistant
• Tara Sanderson, Charge Entry Specialist, who has more than 26 years in medical billing
• Kristi Sibert, Billing Manager, who has about eight years in billing (trained by Ruth) and over 20 years in business management

Several team members have worked together for many years, and the team has a close, personal working style. Elizabeth's ongoing work in patient care gives the team a clinical view of what providers deal with every day. For buyers, Allstar suits practices that want a small team they can reach directly and a guarantee that all billing work stays in the United States, rather than a large national vendor.