Medical Billing Companies & Consultants in New Cumberland, PA

Cornerstone Adminisystems, Inc. is a billing company that works only with ambulance and emergency medical services organizations. The firm is based in New Cumberland, Pennsylvania. It handles the full revenue cycle for EMS agencies and medical transport providers, starting when a patient care report is created and ending when the account is paid, refunded or closed. The company's own social media pages describe it as employee owned.

Who they work with

The firm keeps a narrow focus. It does not present itself as a general physician or hospital biller. Instead, it is a specialist in ambulance claims. The testimonials on its site come from leaders at Duanesburg Volunteer Ambulance Corps, Rotterdam EMS, Bellefonte EMS, White Oak EMS and South Central EMS, so its clients include both volunteer corps and other EMS agencies. Transport services that want a billing partner familiar with ambulance documentation and payer rules are the buyers it is built for.

Services across the revenue cycle

Cornerstone offers its work as one complete outsourced package, split into several stages:

• ePCR integration through a NEMSIS-compatible interface, with confirmation reports and alerts when expected run reports don't arrive
• Data cleanup before billing, including address checks, discovery of insurance coverage and batch eligibility verification
• Claim coding by staff certified by the National Academy of Ambulance Coding, backed by internal quality audits and electronic submission
• Payment posting and patient refunds, with no card or ACH processing charges passed on to the agency
• Denial follow-up and multi-level appeals, handled by specialists grouped by payer and geographic region
• Patient support from multilingual representatives, plus a separate website for patients
• Provider enrollment, revalidation, participation analyses and review of facility contracts

How the relationship works

Each client gets its own account specialist, who provides financial insight, manages the account and makes in-person visits. The company also runs documentation workshops that teach crews to write reports that support reimbursement. In one testimonial, a client says a representative built custom reports and then drove to the agency to go over them with staff. Clients can log in to an online portal at any hour to run reports and look up individual patient accounts.

Technology and resources

Cornerstone has its own in-house software developers. This lets it build reports to each client's specifications and keep security controls over billing data. Its website offers downloadable tools for EMS managers: a call intake checklist, a documentation quick reference guide, a facilities and reimbursement resource and a user guide for cost data collection. Prospective clients can also ask for a free financial forecast. For this, the team gathers the agency's current billing reports, analyzes the data and projects the cash flow it expects under Cornerstone's management. For agencies thinking about leaving in-house billing or another vendor, the firm's main selling points are its ambulance-only focus, certified coders and hands-on account support.