Medical Billing Companies & Consultants in Harrisburg, PA

AccuMed Billing Services, Inc. is a family-owned firm that handles billing for physician practices. Its headquarters are in Harrisburg, Pennsylvania, and it has worked with providers in Pennsylvania, Ohio and other states for more than two decades. Clients include health systems, practices with several locations and practices run by a single physician, across almost every medical specialty as well as primary care. The company says that every account gets the same attention whatever its size, and it describes its goal as doing the work well rather than growing as large as possible.

Services for Practices

AccuMed takes over the revenue cycle so that practice staff no longer have to deal with claims and collections. Its work includes:

• End-to-end outsourced claims submission and billing
• Checking that procedure and diagnosis codes match
• Reviewing explanation-of-benefits statements to confirm correct payment levels
• Prompt follow-up on aging insurance balances
• Cleaning up accounts receivable and recovering self-pay balances
• Mailing patient statements and passing delinquent accounts to collections
• Automated appointment confirmations, medication and testing reminders, closure-related cancellations, and insurance eligibility checks

The firm says its clients' billing income rises by about 20 percent on average, while their outstanding receivables fall by around 55 percent. It also says it has helped new practices start billing without paying for setup or buying technology.

How It Works With Clients

Each client has a dedicated account representative. Monthly management reports come at no extra cost, and more detailed reports are available on request. Practices can log in to their patient billing database online and print reports from their own office. Insurer and patient payments still go straight to the practice, so its cash flow is not interrupted. AccuMed also holds regular meetings with client managers and staff to review how the account is doing. The company can bill in its own Medisoft system or in the client's MedEnt, OpenPM or ADS software, and it says it can learn other platforms quickly.

Team and Credentials

The staff includes billing specialists with long backgrounds in practice management, three certified coders, and compliance experts who help clients stay within state and federal rules. Some employees work only on recovering insurance and self-pay balances. The company says its processes and systems are fully HIPAA compliant and that every employee signs a compliance agreement. A lawyer who specializes in HIPAA helped write its employee manual. AccuMed reports very low staff turnover and gives full-time employees full benefits, which it believes keeps service consistent. It also handles the maintenance and backup of client financial records.

When comparing billing vendors, buyers may want to note that AccuMed is family-run, works in several billing systems, and lets clients view their data online. Published client testimonials from cardiovascular and surgical practices mention quick responses, honest pricing, and receivables kept within industry benchmarks.