Medical Billing Companies & Consultants in Redmond, OR

Hudson Medical Services is a locally owned medical billing and practice support firm based in Redmond, Oregon. It works with healthcare providers in Bend, Redmond and the wider Central Oregon region. The company covers the revenue side of a practice, including claim submission, patient statements, collections, coding review and payer enrollment. Clients can use its full range of services or choose only the parts they need.

Background

Dana Jorgensen, the company's president, incorporated the business in November 2007. It started because an existing client asked its billing provider to do more than process claims. Since then the firm has broadened what it offers to providers across the Pacific Northwest. It now serves more than 15 full-time clients, plus several consulting firms, in Oregon and California.

Many clients have stayed since the early years, and new single-specialty and multi-specialty groups keep joining. The team works from two offices in Redmond: the original site on SW 11th Street and a newer one on SW Veterans Way.

Services

Each engagement is built on a service agreement tailored to the practice, so a provider can hand over everything or pick a specific combination. Core offerings include:

• Claims billing and practice management, handled remotely or on site
• Patient statement processing and patient account billing
• Medical coding and compliance review
• Consulting on billing strategy and reimbursement
• Payer contracting and rate negotiation with regional and national insurers
• Provider credentialing and reapplication with health plans and facilities
• Support with qualifying for Meaningful Use incentive payments
• Transition services for practices switching billing arrangements
• Collection and recovery of older accounts receivable

For billing, the firm uses an integrated system. It can submit claims through a secure remote connection to the practice's own software or through its own online platform, which carries no extra charge. The company presents this as a way to lower overhead tied to patient statements, postage, clearinghouse accounts and ongoing support fees for practice management software.

The recovery service focuses on outstanding and aging receivables, working older balances while the practice stays focused on current production. Recovery fees are based on the net amount collected, so the firm only does well when the client does. On the consulting side, the team can review a practice's current recovery rates to see whether outsourcing would improve cash flow. It can also check eligibility for incentive programs and help with ICD-10 coding questions and 5010 conversion work.

Who They Serve and How They Work

Clients include small and large physician practices, multi-use medical facilities and multi-specialty groups, on both ongoing and short-term contracts. Hudson stresses prompt follow-up on patient accounts and quick billing turnaround, and it aims to protect the relationship between providers and their patients. Dedicated customer service staff answer billing questions.

Full-time employees are available on weekdays from 6 a.m. to 5 p.m., and extended or weekend coverage can be arranged when a client needs it. Prospective clients can ask for a free consultation or a quote before committing.