Medical Billing Companies & Consultants in Eugene, OR

AMC Billing Services, LLC is a third-party medical billing firm based in Eugene, Oregon. It handles reimbursement work for healthcare providers, and its staff work as an extension of each client's own office. Its clients include physician practices, clinical laboratories and businesses that deal in durable medical equipment. It also answers questions from the patients those providers treat.

Core billing services

The firm covers the revenue cycle from front-end checks through to collections. Buyers can expect support in these areas:

• Prior authorizations and eligibility checks
• Insurance benefit verification
• Claim submission, with oversight from start to finish
• Coding support and access to coding resources
• Follow-up on receivables and outstanding balances
• Payment posting and handling of electronic remittances
• Payment reconciliation
• A call center that follows up on patient inquiries
• Reports delivered daily, weekly or monthly as needed

Specialties served

Laboratory billing is a stated focus, especially toxicology. AMC bills for drug testing done on urine, oral fluid and blood samples. On the physician side, it works with practices whose claims involve surgical procedures and evaluation and management (E/M) coding.

Its bundled package for these clients combines coding help, claims work, receivables follow-up and detailed reports, with the goal of getting practices paid faster. The company also bills for durable medical equipment. It says it supplies, fits and maintains a broad selection of DME for post-operative and clinical use, serving surgery centers, hospitals and physicians as they support patient recovery.

How it works with clients

AMC says its approach is built on transparency and accountability, with the aim of making billing simple for the practices it represents. Staff are available to answer client questions as they come up. The team also keeps clients informed and offers practical advice while claims are processed.

The company acknowledges that insurance rules can be confusing and relies on experienced staff to resolve billing questions. It invests in ongoing training for its employees so they keep up with industry changes. It also sees itself as helping to coordinate patient care, not just submitting claims.

Partners and background

The firm lists two business partners on its site. Go Synergy Medical Systems supplies durable equipment to hospitals, physicians and surgery centers. Nepenthe Laboratory Services does medication monitoring and drugs-of-abuse testing. These partnerships match AMC's DME and toxicology billing work.

The company has one published office, in Eugene, and a client testimonial on its site says the firm is easy to work with. For buyers comparing vendors, the main differences are its focus on toxicology lab claims, its combination of DME billing with equipment services, and its flexible reporting schedule.

Lewis Professional Billing Services, LLC is a small medical billing firm in Eugene, Oregon. It handles insurance billing and practice administration for independent healthcare practitioners, and its clients are located across the United States. The firm is meant for providers who would rather spend their time with patients than on claims, statements and payer correspondence.

Who They Serve

Behavioral and mental health billing is the firm's main specialty. It also has experience with several other therapy and wellness disciplines. Its practice areas include:

• Mental health therapists and counselors
• Acupuncturists
• Massage therapists
• Providers who bill for neurofeedback testing
• Dental practices

The company works with experienced clinicians who already have established caseloads. It also works with practitioners who are opening a new practice and need help setting up billing from the beginning.

Services Offered

Clients pay a monthly billing fee that covers a core set of services. These include submitting claims to the primary insurer, filing with secondary insurers when patients have more than one plan, and following up on insurance claims that have not been paid.

Each month, clients receive reports on production, collections, account aging and outstanding patient balances, and patient statements are prepared and sent. The firm also answers phone questions from both practitioners and their patients, which takes some billing calls off the practice's front desk.

Other services cost extra. The firm can check a patient's insurance benefits before treatment and provide general clerical help when a practice asks for it. It also supports credentialing and insurance contracting, so providers can get onto payer panels. This credentialing help is only available to existing billing clients and is not sold as a separate service. The firm also lists help with running the practice and scheduling appointments among its offerings.

How They Work

The company stresses that each client deals with one consistent point of contact rather than being passed among a large staff. Its support is tailored to the needs of each individual practice. This personal approach fits a small firm, and it may suit solo practitioners and small group practices that want a single billing contact who knows their accounts. Outside listings name Kelli Gillies as the owner.

Compliance and Credentials

Staff complete HIPAA training every year. They also complete training and testing through the Centers for Medicare and Medicaid Services covering Medicare general compliance and the prevention of fraud, waste and abuse. Buyers who handle protected health information or bill government payers may want to factor this ongoing compliance training into their decision.

Lewis Professional Billing Services is mainly relevant to Eugene-area and remote providers in mental health and complementary care who want hands-on, personal billing support instead of a large billing center.

Madrone RCM, which used to operate as Into the Black Billing Solutions, is an Oregon revenue cycle management firm. It does insurance billing for practices that larger billing companies tend to overlook: holistic and alternative medicine providers, mental health clinicians, speech therapists and lactation consultants. Its client testimonials come from chiropractors, acupuncturists, massage therapists and licensed counselors in the Eugene-Springfield area. Many of them found that taking insurance became practical only once they had outside billing help.

Background and Team

Founder Siân Alberts is a certified professional biller. She has handled the full billing workload for eight clinics, covering chiropractic, massage, acupuncture, naturopathy and psychiatry. She began working as an independent billing contractor in 2014, and some clients have stayed with her since 2016. The business took the Into the Black name in 2021 and was later incorporated in Oregon.

The team now includes lead biller Erica Blakely, who brings more than ten years of billing and practice management experience. The new name comes from the madrone tree, a native species that sheds its old bark. The firm uses it as a symbol of resilience and of helping practices move past outdated billing habits.

Services

The firm covers most of the revenue cycle, from first claim to final reconciliation:

• Claim preparation and filing to Medicare, Medicaid and commercial insurers, both electronic and paper
• Personal injury and motor vehicle accident claims
• Posting insurance payments, filing secondary claims and reconciling accounts
• Working denied claims, checking claim status, following up with payers and helping coordinate appeals
• Credentialing support, contracting help, and EDI, ERA and payer enrollment
• Workflow consulting, practice management support, staff training and revenue cycle education
• Regular billing reports and account summaries

How They Work With Clients

The work is done remotely and integrates with a clinic's existing operations without taking over its office. One chiropractor wrote that the firm took on thousands of patient files and open claims within a few days. He also said claims are sometimes sent out before the patient has left the clinic. Reviewers describe denied claims being corrected and resubmitted quickly.

They also mention the billers checking with the office when a code differs from what was billed before. Clients say they can reach the team by text, email or phone and usually hear back the same day.

What Sets Them Apart

Madrone RCM presents itself as a small, people-run service rather than a large automated operation. That appeals to solo practitioners and small clinics that are new to insurance. Testimonials describe help with setup paperwork, calls to insurers on the provider's behalf and getting contracted with payers for the first time. For buyers comparing billing vendors, its main strengths are its focus on alternative care and behavioral health and its direct contact with experienced billers.

Psychotherapist Billing Services, usually called PBS, is a billing company in Eugene, Oregon that has been running since 1987. Its main focus is claims for behavioral and mental health practitioners. It also bills for other kinds of providers, including massage therapists, acupuncturists, physical therapists, chiropractors and neurofeedback testing practices. PBS works with practices across Oregon and in other West Coast states, so clients don't have to be in the Eugene area.

Core Billing Services

PBS runs the revenue cycle for independent and small-group practices. Each provider chooses how often claims go out. The firm also handles patient statements and reports that show how the practice's money is doing. Its standard package includes:

• Submitting insurance claims on a schedule the provider picks
• Sending patient statements every month
• Monthly reports, such as aging summaries and provider activity
• Following up on denied insurance claims
• Billing secondary insurance carriers
• A phone line for both providers and their patients to ask billing questions

Optional Add-On Services

Some services cost extra. PBS can check a patient's insurance benefits before treatment starts. It can help clinicians join insurance panels, which involves credentialing and contracting. This is useful for new practices and for established ones that want to accept more plans. PBS can also work on old billing problems that started before it took over an account, which helps practices switching from another billing setup.

How PBS Works With Practices

Clients work with a whole team, not one assigned biller. Every staff member is trained on every client practice, so work keeps moving when someone is out. The team meets regularly to keep everyone up to date and to answer provider requests quickly. PBS signs a Business Associate Agreement with each practice and can exchange information through encrypted electronic channels. Staff are available on weekdays during normal business hours.

Compliance and Team Background

Privacy and ethics are a big part of how PBS presents itself. Staff go through criminal background checks from time to time. They also complete yearly training on the HIPAA Privacy and Security Rules and CMS courses on Medicare Parts C and D compliance and fraud, waste and abuse.

This helps practices that have payer contracts requiring this kind of training. Office manager and managing member Kelli Gates has more than twenty years of experience billing for mental health services. She has also supervised staff and worked in managed care on the payer side, especially with the Oregon Health Plan.

Account associate Marlee Smith has a degree in biology and health sciences. She previously worked in a physical therapy clinic, where she tracked authorizations, posted payments and handled denials. Account associate Stephen Murnion brings more than ten years of experience entering confidential data and managing databases.

For therapists and other practitioners comparing billing companies, PBS offers a long history, a strong focus on mental health, compliance-trained staff and help with joining insurance panels.