Medical Billing Companies & Consultants in Central Point, OR

Medical Management Support Services, Inc. (MMSS) is an outsourced billing firm in Central Point, Oregon, a short drive from Grants Pass. The company was founded in 1991 and has handled revenue cycle work for independent medical practices for more than three decades. Over that time it has worked with clients in a range of specialties and in more than one state. Client testimonials on its site name Chris Woody as the person who leads the team.

Specialties served

MMSS says its staff knows the billing requirements of many types of practice, including:

• Anesthesiology
• Gastroenterology
• Dermatology
• Neonatology
• Pathology
• Internal medicine
• Physical therapy
• Counseling and behavioral health

How an engagement works

The firm splits its work into three phases. Before any claims are created, it can help a practice write front-desk procedures for collecting demographic and insurance details, checking eligibility, getting prior authorizations and taking copays, so that errors are caught early. Once charge data comes in, MMSS works each account until it is resolved.

That means billing every carrier that owes money, going after patient balances, chasing claims that are still unpaid and appealing services that were wrongly denied or bundled. Patients call the MMSS office with their billing questions, so the practice's own staff don't have to field them.

Afterward, the company prepares custom reports that let physicians track results against their goals and see where processes could improve.

The firm is flexible about how it receives data. MMSS can take charges through interfaces with electronic health record or hospital information systems, through a secure online portal, or by another method set up around a practice's workflow. The company uses claim-checking technology meant to get claims accepted the first time they are sent.

It also helps clients sign up for electronic remittance from insurers and gives patients convenient ways to pay. It uses business intelligence tools to follow trends and spot chances to increase revenue.

Every client gets credentialing help as part of the service. MMSS helps practices enroll with Medicare, Medicaid and any regional payers that make sense for them. Where it is available, the firm suggests physicians use group bargaining arrangements or independent physician associations.

Its staff also watches for federal and state regulatory changes and shifts in payer rules so clients can adapt. MMSS charges a percentage of collections, and the rate depends on the specialty and the scope of work. Each practice gets its own quote.

What sets the firm apart

The company presents itself as an alternative both to large revenue cycle management vendors and to billing services sold with EHR software, and it says it has outperformed both. It openly states that no software, shortcut or AI tool fixes every billing problem. It stresses clear, regular updates so clients know how their practice is doing and what obstacles exist.

Testimonials from physicians and a licensed professional counselor describe responsive staff, a dedicated contact reachable by phone, fax or email, and old receivables being cleaned up when a practice first signed on.