Medical Billing Companies & Consultants in Newark, OH

Based in Newark, Ohio, MedBill Resources, Corp. is a third-party reimbursement firm run by CEO Eileen Scarrett-Dudgeon. Healthcare organizations hand their claims work over to the company, whose core focus is recovering revenue for medical transport. Typical customers include privately owned ambulance services, rotor-wing and fixed-wing air medical programs, and municipal fire and emergency (911) ambulance units seeking payment for the patients they carry.

Who they serve

The business started in central Ohio and now bills on behalf of agencies in half a dozen states. Its reach extends into the Southeast, where it supports South Carolina agencies along with Alabama providers. In the Southwest, it handles accounts in both Texas and Arizona, and across the Pacific it works for Hawaii-based operators.

Ohio, its home base, remains part of the mix. Because of this spread, the team must navigate a variety of regional payer policies and recordkeeping standards. That experience could benefit transport operators whose service areas cross state borders or lie well beyond the Newark region.

Services offered

The firm covers the major reimbursement channels that ambulance services, air medical programs and other care organizations deal with regularly. Its menu of services consists of:

• Preparing and processing Medicare claims
• Handling Medicaid submissions
• Billing private and commercial insurers
• Pursuing workers' compensation reimbursement
• Filing claims electronically
• Complete oversight of each claim, including follow-up on unpaid accounts
• Advice on documentation and paperwork procedures
• Broader consulting on medical billing practices
• Depositing collected funds directly into the client's bank account

How they work with clients

The arrangement is simple. On a mutually agreed timetable, the provider forwards its billing records, and MedBill's staff assumes ownership of everything that follows: assembling claims, submitting them to the appropriate payers and staying on each one until it is paid. Reimbursements can be routed directly into the provider's own account.

Team members also review how a client gathers and reports its patient records, and they will recommend changes to in-house paperwork habits so that information arrives complete and ready to bill. The goal, according to the company, is a seamless transition that frees the provider's employees to concentrate on patient care and day-to-day operations instead of chasing payments.

What sets them apart

MedBill points to the expertise of its trained personnel in untangling difficult billing cases, such as claims with multiple responsible payers and those subject to federal regulations governing government health programs. The company describes its electronic submission process as a faster route to payment than traditional paper filing.

Its specialization in ground and air medical transport, as opposed to general physician billing, is its most distinctive feature for ambulance providers, fire departments and air medical services.

MedBill also maintains a corporate compliance section on its website, and organizations weighing whether to outsource can ask for a free consultation along with a review of how their billing is currently handled.