Medical Billing Companies & Consultants in Medina, OH

Background and Ownership

Premier Billing Network, commonly known as PBN, is a medical billing firm whose roots in northeast Ohio go back more than two decades. Its founder and chief executive, Pat O'Sullivan, also led a sister company, O'Sullivan Consulting Group. Between them, the two firms handled billing, claims, coding, receivables, credentialing and practice management work for physicians and healthcare facilities.

In the summer of 2020, after a search lasting several years, both firms merged into UnisLink. UnisLink is a revenue cycle management company headquartered in Phoenix, Arizona. PBN's legacy office in Medina, Ohio now operates as UnisLink's Ohio location.

Why the Merger Matters to Buyers

According to the company, the merger was a response to the healthcare market becoming more complicated. Changes affecting providers, payers and patients had increased costs, administrative burden and complexity. The goal was to give existing PBN clients a broader set of capabilities while keeping service affordable. For practices that are comparing vendors, this means a provider with a long local history that now has the staff, technology and compliance resources of a national organization behind it.

Services Offered

The combined organization provides end-to-end revenue cycle support. Its published service lines include:

• Medical billing and claim processing
• Full revenue cycle management
• Medical coding
• Provider credentialing
• Denial management
• Patient collections and receivables management
• Practice analytics
• MIPS quality reporting
• Practice management support

The company also runs its revenue cycle work on its own proprietary software. It says this technology, together with analytics and trained staff, is used to improve both clinical outcomes and financial results for clients. Its website also lists a range of supported practice platforms, a sign that it works with a variety of existing practice systems.

Who They Serve

The client base includes independent physician groups, accountable care organizations and value-based care groups. The company also has a dedicated offering for hospitalists and organizes some of its services by medical specialty. Clients are located in 42 states. Besides Arizona and Ohio, UnisLink has offices in Illinois, Indiana, Montana, North Dakota, New York, Oklahoma, Pennsylvania, South Dakota and India.

Credentials and Distinguishing Factors

UnisLink holds HITRUST i1 certification, which covers data protection and cybersecurity risk management. CMS has also approved it as a Qualified Clinical Data Registry for the 2025 MIPS reporting program, which supports its quality reporting service for practices taking part in federal incentive programs.

Clients can log in through an online portal, and prospective clients can ask for a quote or put together a custom service plan. The company also publishes educational material, including a blog, webinar replays, case studies and a download library.

For Canton-area practices, the combination of a nearby Medina office and national-scale resources is the main reason to consider this vendor.