Medical Billing Companies & Consultants in Staten Island, NY

Overview

Barbara Young Medical Billing Services Inc is an independent revenue cycle firm based on Staten Island that has handled claims for healthcare providers since 2003. Its founder, Barbara M. Young, started working as a biller at age 19 and opened the company after roughly two and a half years in hospital billing offices, beginning from her New Dorp home with four local physicians as early clients. The firm now works from an office on South Avenue and states that it can support practices anywhere in the country, not only in New York.

Clients range from solo doctors and surgeons to hospitals, specialists, chiropractors, physical therapists, acupuncturists and behavioral health professionals. Surgical billing is the company's stated focus, reflecting the founder's earlier work in the orthopedic surgery faculty practice billing office at NYU's Hospital for Joint Diseases and in billing departments at Staten Island University Hospital, part of Northwell Health. The team bills across many places of service, including office and home visits, inpatient and outpatient hospital care, emergency rooms, nursing homes, ambulatory surgery centers, urgent care, labs, ambulances and telehealth sessions.

Core services

• Coding review against CPT and ICD-10 before claims go out
• Electronic and paper claim submission to primary and secondary payers
• Electronic remittance advice and electronic funds transfer setup
• Denial management, resubmission and follow-up on unpaid accounts
• Patient statements and an in-house team for medical debt collection
• Insurance eligibility checks, referrals and provider credentialing
• Daily, weekly and monthly financial reports and practice analysis

The firm works with Medicare, Medicaid, No-Fault, Workers' Compensation and commercial carriers such as Empire BCBS, EmblemHealth, Aetna, Cigna, Oxford, Fidelis, Healthfirst and Tricare, and it prepares both HCFA and UB claim formats.

Technology and workflow

Clients receive no-cost use of practice management and billing software from Advanced Data Systems, plus round-the-clock online viewing of claims and payments through a Change Healthcare clearinghouse login. The platform supports scheduling, a patient portal, self-registration kiosks, an EMR with e-prescribing, a patient responsibility estimator, automated text, voice and email reminders, mobile access and optional Acuant card scanning. Staff have also worked with McKesson, Medisoft, Kareo, ICANotes and SimplePractice. Practices may send source documents by fax, email, a phone-camera app, tracked mail or directly from their EHR, and software training is offered on site or remotely.

Credentials and engagement terms

The company describes itself as HIPAA compliant, BBB accredited and certified by New York City as an M/WBE firm. Its founder holds certification in billing, coding and record keeping, and the business lists memberships in the AAPC, AMBA and AHIMA along with the Staten Island, Manhattan and Brooklyn chambers of commerce. It is paid a monthly percentage of what it collects, avoids setup fees and long-term commitments, lets clients cancel whenever they choose, and keeps all work in-house with experienced billers rather than offshore staff or interns.

Millenium Medical Billing is a privately owned company in Staten Island, New York, that manages billing and back-office tasks for doctors' offices, therapy practices and surgery centers. According to the firm, it has been in business for over fifteen years and serves customers across the country. It currently runs one office in New York and intends to open another in Florida.

Services

Because the company handles every stage of revenue management, a practice can delegate almost all of the work that falls between seeing a patient and receiving payment in full:

• Preparing insurance claims and sending them to payers
• Assigning ICD-10 and CPT codes, done by credentialed coding professionals
• Issuing patient bills and calculating what each person owes in copays and deductibles
• Recording incoming payments
• Pursuing outstanding receivables
• Recovering money owed on unpaid claims and patient accounts
• Reporting on billing results and practice finances
• Improving electronic health record setups and connecting them with tools a practice already uses
• Enrolling and credentialing providers with payers
• Keeping patient demographic information current
• Advising practices on billing and training their employees

In addition to its team, the company offers software that helps practices book appointments, keep patient files stored securely, file claims and collect outstanding balances.

Specialties served

The firm concentrates chiefly on five fields: hormone replacement therapy, general surgery, obstetrics and gynecology, physical therapy and speech-language therapy. Beyond these, it supports a broad range of other disciplines, among them acupuncture, anesthesiology, cardiology, dermatology, gastroenterology, neurology, oncology, pediatrics, radiology, mental health, pain management, fertility care, infusion services, occupational therapy, orthotics and prosthetics, urgent care, ambulatory surgery centers and dental sleep medicine. Its client base also includes midwives and pelvic surgeons.

How it works with clients

Rather than charging a flat rate, Millenium takes a share of what it collects for a practice each month and sends its invoice when the month closes. The company explains that its earnings depend entirely on the practice getting paid. Clients pay nothing to get started and sign no long-term agreement, which leaves them free to end the relationship at any point. Paperwork can reach the firm by postal mail, courier, fax, email or an online portal. The company reports that it files claims within twenty-four hours and that electronically submitted claims are typically paid in about fourteen days. Practices are kept informed about where their claims stand, and the firm will supply references when asked. Every task is handled by staff in the U.S., none of it is sent abroad, and the company advertises support available 24 hours a day. It also describes itself as choosy about the practices it agrees to serve.

Background and credentials

Owner Danielle Buchell studied business management and has spent over a decade working in physician billing and provider credentialing. She has held a seat on Kareo's advisory board and belongs to the Healthcare Billing & Management Association. The company is certified as a minority- and women-owned business enterprise (MWBE) by the city and the state of New York. It participates in both the Staten Island Economic Development Council and the Staten Island Chamber of Commerce. In 2016, Kareo awarded the firm second place in its annual recognition of billing companies. Testimonials posted by customers mention partnerships that have lasted anywhere from five years to over a decade.